Episode 13: What Is Artificial Intelligence and Why Is It Beneficial for You?
From Arc 5: Perspectives on Artificial Intelligence: Unveiling AI’s Impact on Business Transformation
April 16, 2024 | 11 minutes
In this episode, delve into the realm of Artificial Intelligence (AI) and its profound impact on modern businesses. Gain insights into the various capabilities of AI and how industries are harnessing its potential to drive innovation and efficiency. Learn how integrating AI into your business strategy can unlock new opportunities and streamline operations.
Key takeaways
- Three main kinds of AI exist: Artificial Narrow/Weak, General/Strong, and Super, each with distinct capabilities
- Artificial Narrow AI, evolving from Reactive AI to Limited Memory AI, constitutes the majority of AI applications in use today
- AI can be effectively utilized to automate low-value tasks, thereby optimizing resource allocation within businesses
- AI augmentation facilitates enhanced decision-making processes and overall efficiency by complementing human responsibilities
Watch on other streaming platforms
Highlights & Timestamps
0:00 | Introduction
0:54 | The kinds of AI
2:07 | The types of Artificial Narrow AI: Reactive vs. Limited Memory
3:45 | Building your online profile and preferences
4:49 | Industries using AI: Manufacturing examples
5:51 | Industries using AI: Medical examples
6:46 | Limited Memory AI: Fill gaps and work more efficiently
8:53 | How can AI benefit your business
9:56 | Conclusion
References
IBM blog: Understanding the different types of artificial intelligence
Speakers
Hosts
Stephen Sugumar, Account Executive at Diabsolut
Stephen has delved into many roles over the years, from development, professional services, solutions consulting, into his current role as account executive today. Leveraging his technical expertise and solutioning adaptability to find a path forward within all his engagements while guiding his team in similar fashion. He is an expert in processes and best practices—leveraging insight from industries such as Energy & Utilities, Healthcare, Home Services, Telecom, Manufacturing, and High Tech—to support Diabsolut’s customers in their evaluation and selection of Service solutions.
Peter McMullan, Solutions Consultant at Diabsolut
As a seasoned member of the Pre-Sales team, Peter brings an expertise in service management, focusing on field service and improving operations within service organizations. His background in engineering gives him a fresh, solution-driven perspective that he leverages to analyze problems. Peter proves himself to be a trusted advisor to Diabsolut and customers through his understanding of business analysis, process improvement, development, and configuration in designing and demonstrating tailored solutions.
Other Episodes in This Arc
Return to the Java with Sugar Podcast library
Search
Trending Topics
- Health Scorecard Reviews to Turn Data into Action – The Role of Customer Success Manager, Part 2
- PSA Features – Certinia Releases 2025
- Development Features – Salesforce Releases 2025
- Agentforce Features – Salesforce Releases 2025
- Field Service Features – Salesforce Releases 2025
- Agentforce 101: Why Early Adoption of Salesforce’s Agentforce is a Game-Changer for Customer Service Transformation
- Mastering Strategic Account Management – The Role of Customer Success Manager, Part 1
- Modernizing Government Utility Operations with Salesforce Field Service
- PSA vs Project Management Tools: Understanding the Key Differences
- The Role of Technology in Running an Efficient Customer Success Organization