Whether your energy or utilities company is facing challenges in managing field operations or integrating aging IT systems, this document explores how Salesforce Field Service can streamline processes and enhance customer service. It covers Salesforce Field Service, custom Apex code, and automation tools to help you optimize operations while maintaining connections to legacy systems.

Certinia Customer Success Cloud helps solve critical challenges like customer churn, inefficient onboarding, and missed renewal opportunities. This eBook outlines how the solution empowers businesses to streamline customer success processes, improve retention rates, and drive proactive renewals. With actionable insights and automation, learn how to enhance customer engagement and ensure long-term satisfaction.

Poor field visibility, difficulty managing and assigning work to third party contractors and limited productivity savings are just some of the challenges keeping service leaders awake at night.

Our “Salesforce Manufacturing Cloud Feature Roadmap: Quick Look Timeline and Information Guide” is a great resource for manufacturing organizations that want to understand if Salesforce Manufacturing Cloud is the right solution for them. Learn more about product features, what’s included, and who this solution is ideally suited for.