Field Service and Professional Services Cloud
Discover how Customer Success fuels long-term growth in our
fireside chat with Certinia.
Salesforce Agentforce, an AI-driven virtual assistant, integrates seamlessly with your CRM to automate tasks, optimize customer service, and enhance field operations, leading to improved customer satisfaction and operational efficiency. Its capabilities include transforming customer service, revolutionizing field service, boosting project efficiency, and elevating customer success through AI-driven insights and automation. Unlike basic chatbots, Agentforce offers advanced features like sentiment analysis and dynamic decision-making for real-time solutions. With a focus on customized, data-driven solutions, Agentforce delivers measurable results and a rapid return on investment.
Each implementation is unique. We adapt our approach and your solution to best serve your organization’s needs and positively impact your operations, people, customers, and ROI.
Our Project Management Approach
Client happiness and success is our top priority.
Our goal is to provide clients with a solution they’re happy with — that is easy to use, fits their specific needs, and that delivers both short- and long-term value and support. We include our client’s input and feedback throughout their project, while advising and advocating for them every step of the way. Clients can expect a collaborative approach, with teamwork, transparency, straight-forward communication, and no surprises.
We offer innovative Salesforce and Certinia solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.
Diabsolut is a Salesforce Summit level Consulting Partner and was named Certinia Partner of the Year.
Whether you’re new to the Salesforce world or looking to expand your solution, Diabsolut can help you navigate the Salesforce ecosystem to find the best solution to meet your organization’s needs. The Salesforce platform is top rated, scalable, offers low- and no-code configuration options, and is designed to integrate well with other Salesforce and 3rd-party technology. Salesforce also offers a variety of industry specific solutions that Diabsolut can implement to ensure faster ROI and added value.
“The team have been, hands down, one of the best partners I have ever worked with.”
Orly T. Vallario – Enterprise Account Executive
Certinia formerly FinancialForce is a Salesforce partner that offers top rated solutions to add value, functionality, and tools to your Salesforce platform — with options for enterprise resource planning (ERP), professional services automation (PSA) and analytics, customer success, and more. Our Certinia implementations connect areas of your business to make operations more customer-centric and efficient, while improving visibility and insight across your organization.
“Big shout-out to the entire Diabsolut team who did an incredible job as our partner. I have really enjoyed working with their team and I appreciate all the time and effort they put in.”
Colleen Clifford – Account Executive
As a trusted Salesforce and Certinia partner, we bring industry-specific expertise to help businesses overcome common challenges, close solution gaps, and accelerate time-to-value. Our tailored offerings are designed to drive higher-impact ROI and deliver tangible benefits, ensuring our clients achieve maximum efficiency and success.