Salesforce
and Certinia Partner

Empowering organizations to maximize value and drive success.

End-to-End Transformation with Salesforce
and Certinia Experts

We help organizations streamline operations, align teams, and boost ROI through
AI-powered solutions and intelligent data strategies.

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Diabsolut, a trusted Salesforce and Certinia partner, transforms businesses with AI-powered solutions and intelligent data strategies that optimize workflows, increase efficiency, and deliver exceptional customer experiences. With over 20 years of industry expertise, we bring together Salesforce’s advanced cloud capabilities and Certinia’s enterprise tools to drive seamless digital transformation. From streamlining operations to aligning finance, service delivery, and customer engagement, we help organizations unlock maximum ROI with a partner committed to long-term success.

What we deliver:

  • Tailored solutions that streamline operations and accelerate growth

  • Optimized workflows that enhance productivity and performance

  • Industry-specific strategies that drive measurable ROI

  • AI-driven tools that reduce manual effort and improve decision-making

  • Scalable platforms designed for long-term business agility

  • Expert implementation and ongoing support from a trusted partner

Tailored Salesforce, Certinia and custom solutions, built for your business.

A team of problem-solvers, consultants, and tech experts focused on turning complexity into clarity.

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Years of Field Service Expertise

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Years Salesforce Partner

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Certifications. Proven Expertise.

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Years Certinia Partner

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Diabsolut Custom Solutions

Turn Salesforce Into a Scalable, AI-Driven Advantage

We bring Salesforce to life with tailored solutions that streamline workflows, reduce complexity, and drive real business impact—powered by deep industry expertise, smart automation, and AI-driven insights.

At Diabsolut, we don’t just implement Salesforce—we make it work for your business. As a trusted Salesforce implementation partner, we bring deep expertise across Field Service Cloud, Sales Cloud, Service Cloud, Data Cloud, and Agentforce (AI-Agents) to deliver solutions that drive real results. Whether it’s optimizing field operations, creating 360° customer views, automating service workflows, or connecting your data for AI-driven decision-making, we build Salesforce environments that are scalable, intelligent, and tailored to how your teams actually work. From strategy to go-live, we’re the partner that knows how to turn Salesforce into a competitive advantage.

Real results. Smarter workflows. Powered by Salesforce.

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Boost in productivity

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Reduction in call time

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Increase in ROI

AI Agents That Power Every Part of Your Business

Salesforce Agentforce brings AI-driven automation to field service, customer service, sales, and beyond—so your teams can do more, faster.

Salesforce Agentforce is a powerful solution that brings AI Agents into the core of your operations—across field service, customer service, sales, and beyond.

Built on Salesforce’s industry-leading CRM, Agentforce combines AI-driven insights, intelligent workflows, and automated task handling to help teams work faster and smarter. Whether it’s dispatching the right technician, resolving customer issues in real time, or guiding sales reps with next-best actions, Agentforce empowers your workforce with tools that drive productivity, reduce manual effort, and elevate customer experience—without adding complexity. Diabsolut helps you bring your AI Agents to life with the strategy, implementation, and support needed to turn automation into real results.

Real Use Cases. Real Impact.

Customer Service

AI Agent use cases

Field Service

AI Agent use cases

Sales

AI Agent use cases

Stronger Customer Relationships. Smarter Service Delivery.

With Certinia Customer Success and Professional Services Clouds, you get the tools to improve retention, boost profitability, and turn every project into a success story.

Certinia Customer Success Cloud and Professional Services Cloud work together to help businesses build stronger customer relationships and deliver consistent, measurable results. While Customer Success Cloud unifies customer data, insights, and collaboration to drive retention and satisfaction, Professional Services Cloud helps you manage projects, resources, and delivery with precision. Together, they equip your teams with real-time analytics, automated workflows, and proactive planning—so you can anticipate needs, optimize outcomes, and identify upsell opportunities. Whether you’re focused on long-term customer value or project profitability, Certinia’s CS and PS Clouds provide the tools to turn every engagement into a success story.

Tailored Solutions to Bridge Gaps, Boost ROI,
and Deliver Faster Results

Optimized for success, designed for results

Diabsolut is trusted by:

“We talked to other companies that would have done a great job, but they didn’t just meld with us the same way that the Diabsolut people did.”

Enterprise U.S. natural gas utility

ClickSoftware FSE Migration to SFS

“We stayed on budget and on schedule—something I rarely see with mid to large projects. In fact, we even over-delivered.”

Global safety company

Agentforce AI Agent solution implementation

“Working with Diabsolut was the single best decision we’ve made to increase efficiency in 10 years!”

Specialized manufacturer

Decade-long partnership driving revenue operations efficiency

Let’s Build What’s Next for Your Business

From strategy to execution, Diabsolut helps you simplify operations, boost performance, and scale smarter—with Salesforce, Certinia, and AI-powered solutions tailored to your needs.