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ClickSoftware Migration

Your pathway to Agentforce Field Service, formerly Salesforce Field Service (SFS), starts here.

Talk to the team that gets service →

ClickSoftware Migration

Your pathway to Agentforce Field Service, formerly Salesforce Field Service (SFS), starts here.

Talk to the team that gets service →

Make Your Move Before Support Runs Out

Move now to prevent downtime and performance gaps.

For more than 20 years, Diabsolut has helped field service organizations evolve, modernize, and stay ahead. With ClickSoftware reaching end-of-life, now is the time to make sure your operations stay supported, stable, and ready for the future.

Agentforce Field Service (formerly Salesforce Field Service) delivers a connected, end-to-end field experience — improving efficiency, reducing costs, and strengthening customer satisfaction. Our ClickSoftware migration experts guide you through a smooth, confident transition with minimal disruption.

Final Countdown for ClickSoftware Users

SFS transition readiness

Take the Necessary Steps to Prevent Business Disruptions

As support phases out, delaying your transition risks loss of critical functionality, data, and stability. Migrating to Agentforce Field Service (formerly SFS) requires thoughtful planning—starting early ensures a smooth, secure, and successful move.

ClickSoftware 8.x

End-of-life: December 31, 2023

ClickSoftware 8.x has reached full end-of-life, leaving organizations without ongoing support. While transitioning an entire Field Service operation is significant, it unlocks modern capabilities essential in today’s digital landscape. Our experts—many with firsthand field service backgrounds—have guided numerous ClickSoftware customers through successful Salesforce migrations.

ClickSoftware Field Service Edge (FSE)

End-of-life: December 31, 2026

FSE will reach end-of-life on December 31, 2026. As a cloud solution, extending its functionality beyond that date is extremely limited. Early planning is strongly recommended to avoid risks like lost functionality or data. Our deep FSE expertise enables us to review your current setup, design a Agentforce Field Service (formerly SFS) configuration that minimizes disruption, and accelerate your migration using proprietary tools.

Customer Success Stories

Discover how these clients tackled their transition project & why they chose Diabsolut

Organizations across utilities, energy, healthcare, and more have trusted Diabsolut to navigate complex ClickSoftware Migrations with minimal disruption,

Each project highlights our ability to simplify complexity, respect unique business requirements, and deliver scalable, future-ready field service ecosystems.

Why Agentforce Field Service?

Agentforce Field Service (formerly SFS) unifies your workforce on a single platform, creating a connected, end-to-end service experience.

Explore More About Agentforce Field Service →

Start with a Transition Readiness Assessment

Your first step toward a seamless migration.

Our ClickSoftware Transition Readiness Assessment gives you a structured, end-to-end evaluation of your current ClickSoftware environment — whether you’re on 8.x or FSE.

It includes:

  • Review of your existing configuration
  • Comparison of FSE vs. Agentforce Field Service (formerly SFS) functionality
  • Identification of feature gaps and similarities
  • Technical fit/gap analysis
  • Assessment of customizations, integrations, and data structure
  • Recommendations to reduce risk and accelerate your timeline

This assessment gives your team clarity, alignment, and a clear migration path.

View the Readiness Assessment Brochure →

Start with a Transition Readiness Assessment

Your first step toward a seamless migration.

Our ClickSoftware Transition Readiness Assessment gives you a structured, end-to-end evaluation of your current ClickSoftware environment — whether you’re on 8.x or FSE.

It includes:

  • Review of your existing configuration
  • Comparison of FSE vs. Agentforce Field Service (formerly SFS) functionality
  • Identification of feature gaps and similarities
  • Technical fit/gap analysis
  • Assessment of customizations, integrations, and data structure
  • Recommendations to reduce risk and accelerate your timeline

This assessment gives your team clarity, alignment, and a clear migration path.

View the Readiness Assessment Brochure →

Ready to make the move without the stress?

We’re here to guide you every step of the way.
Our specialists help your organization adopt Agentforce Field Service with confidence — from planning to deployment to post-go-live support.
Book a Meeting with Our Migration Experts →