FSM Accelerators

Custom Applications to Assist Our Clients

FSM Accelerators

As experts in ClickSoftware, Diabsolut often develops applications to assist our clients. These application accelerators streamline the utility of ClickSoftware and smooth integrations with other internal systems. Here you’ll find a host of handy apps for ClickMobile, ClickSchedule and Tools—from customer notifications to safety alerts to appointment booking.

Our Suite of ClickMobile Add-Ons

FSM Accelerators
Active Assignments Verification

Ensures only one assignment is active at a time.

LEARN MORE

FSM Accelerators
Attachment Signatures

Easy signature capture for every attachment.

LEARN MORE

FSM Accelerators
Auto Fill Engineer Properties

Automate and simplify technician data entry, reducing errors, improving consistency and accuracy of system information.

LEARN MORE

Completion Report PDF
Completion Report PDF

Improve customer engagement with real-time, personalized reports relating to completed work which are automatically emailed upon job completion.

LEARN MORE

Custom Assignment Sort
Custom Assignment Sort

Organize and prioritize work orders effectively based on their completion status.

LEARN MORE

Dynamic URL
Dynamic URL

Increase technician efficiency by eliminating the need to manually navigate websites.

LEARN MORE

IOS AirWatch Browser Support
IOS AirWatch Browser Support

Easily use ClickMobile with the AirWatch browser.

LEARN MORE

IE 11 File Attachment
IE 11 File Attachment

Seamless file attachment for IE11 users.

LEARN MORE

Latest Version Check
Latest Version Check

Ensure a smooth user experience, avoid technical glitches and keep your field workers on track.

LEARN MORE

Panic Alert
Panic Alert

Ensures safety of your workers by providing emergency assistance at the touch of a button.

LEARN MORE

Signature Display
Signature Display

Increase visibility of captured customer signatures across your organization.

LEARN MORE

Special Attention
Special Attention

Efficient work order organization that ensures consistent procedures are followed to address special work order cases.

LEARN MORE

Status Change Buttons
Status Change Buttons

Status change made easy with the click of a button. Reduce the time wasted by technicians selecting information from a drop-down list.

LEARN MORE

Tool Tips
Tool Tips

Eliminates user error by helping technicians know how the field is used.

LEARN MORE

QEngine
QEngine

Effective organization for forms. Free up valuable resources by reducing the time and effort used to create and manage forms.

LEARN MORE

Working Alone Timer
Working Alone Timer

Ensure your lone workers’ safety by providing a dispatcher alert should the technician not return to ClickMobile before the countdown timer expires.

LEARN MORE

Audit Mobile Timestamp
Audit Mobile Timestamp

Save the current timestamp to a user-defined property automatically whenever a specified status transition is triggered.

LEARN MORE

Capture GPS
Capture GPS

Easily capture GPS coordinates into latitude and longitude fields.

LEARN MORE

MultiSelect
MultiSelect

Select multiple dictionary items and save them in a multi-value in Service Optimization.

LEARN MORE

PowerMap With Spectrum
PowerMap With Spectrum

Overrides Google’s routing services for Power Map and requests routing from Spectrum GIS instead.

LEARN MORE

Our Suite of ClickSchedule Add-Ons

Appointment Booking
Appointment Booking

Simplifies the process of re-booking customer appointments.

LEARN MORE

Capacity Limits Wizard
Capacity Limits Wizard

Improves visibility and control of your resources by simplifying the management of capacity limits.

LEARN MORE

Capacity Reservation
Capacity Reservation

Clearer visibility and improved management of resource capacity.

LEARN MORE

Duplicate NA
Duplicate NA

Simple duplication of non-availability assignments for multiple users.

LEARN MORE

Dynamic URL
Dynamic URL

Increase technician efficiency by eliminating the need to manually navigate websites.

LEARN MORE

Export To Excel
Export to Excel

Allows users to easily export data to Excel.

LEARN MORE

Hide Relocated Engineers
Hide Relocated Engineers

Manage schedules efficiently with improved visibility of resources.

LEARN MORE

Mass Property Update
Mass Property Update

Update fields of multiple technicians or tasks within a single user interface in one pass.

LEARN MORE

Rotate Shift
Rotate Shift

Simplify the creation of rotating shifts.

LEARN MORE

Schedule Priority
Schedule Priority

Creates an optimized Gantt and schedule view which reduces manual intervention by dispatchers and schedulers.

LEARN MORE

Send Email Action
Send Email Action

Streamline processes with electronic work order completion reports emailed directly to the customer.

LEARN MORE

Signature Display
Signature Display

Provides signature visbility within ClickSchedule.

LEARN MORE

Split Task
Split Task

Optimize resources by splitting work.

LEARN MORE

System Alert
System Alert

Don’t miss important alerts! Improved visibility means dispatchers react more quickly to alerts.

LEARN MORE

Web Launch
Web Launch

Make life easier and more efficient for dispatchers and schedulers with simple web access.

LEARN MORE

Yearly Calendar Dup
Yearly Calendar Dup

Free up time for dispatchers and schedulers with simple, automatic calendar creation.

LEARN MORE

Our Suite of Tool Accelerators

Customer Notify
Customer Notify

Increase technician productivity and reduce repeat customer visits due to no-shows.

LEARN MORE

Data Check
Data Check

Improve accuracy of data and minimize the need for manual interventions.

LEARN MORE

Data Import
Data Import

Easily manipulate data and reduce the time to import bulk data within the Service Optimization Suite.

LEARN MORE

Privacy Scrubber
Privacy Scrubber

Ensure your customer and organization data is safe and complies with privacy and security policies.

LEARN MORE

SFDC Adaptor
SFDC Adaptor

Enables seamless integration with Salesforce.com.

LEARN MORE

Menu