Field Service Edge
For organizations who already purchased their licenses but haven’t completed their implementation – we are here to help.
Click Field Service Edge from ClickSoftware (a Salesforce Company) is a cloud-based market-leading field service management software solution that was available for purchase before the acquisition of ClickSoftware by Salesforce.
With its 20-year history in partnership with ClickSoftware, Diabsolut has deep experience in Field Service Management customer use case requirements. Diabsolut can provide customers looking to adopt Salesforce Field Service with an in-depth comparison to outline the differentiations between the two platforms so that our customers can make the best decision that meets their business needs; to increase productivity, reduce costs and provide a better customer experience.
Available Add-On:
Customer Engagement
- Appointment booking and rescheduling via mobile or web.
- Truth-based appointment slots.
- Improves customer communication with notifications and verifications.
- Reduces customer no-shows and costly calls to the call center.
- Accurate ETA and “where’s my tech?” features reduce customer wait times.
- Capture real-time feedback on service engagement with automated customer surveys.