WEBINAR RECORDING
PSA Showdown: Are You Getting the Most Out of Your PSA?
Published on August 28, 2025
This webinar compares six PSA software platforms: Certinia PS Cloud with Suite Projects Pro (formerly NetSuite OpenAir), Kantata, Workday PSA and Planview across the full quote-to-cash lifecycle. It’s for professional services leaders, finance and operations teams who suspect their current PSA is holding them back, or who are about to replace it.
Evaluating PSA platforms? Start with the questions that matter.
What the session covers:
- State of Services in 2025: Five insights on where services organizations are heading.
- Technology trends: Shrinking IT budgets, tech sprawl and how services teams are consolidating tools.
- Quote-to-cash: Where revenue leaks between selling, delivering and billing a project.
- Platform analysis: A side-by-side look at six PSA products and the areas where they differ most.
The heart of the session is the platform comparison, which starts at 19:35. Rather than a feature checklist, it looks at how well each product covers sales and quoting, resource and project management, project financials, time and expense, and reporting.
If your PSA stops at the project plan, the money gets lost after it.
The problem it addresses:
Plenty of services firms bought a PSA years ago and now run around it, with estimates in one tool, resourcing in another and billing reconciled by hand at month end.
Turning services into a profit driver
The session makes the case that professional services can be a strategic profit driver once the whole lifecycle runs on one platform. It then shows how Certinia PS Cloud covers that lifecycle end to end on Salesforce, so sales, delivery and finance work from the same record of each project.
One lifecycle, one platform, fewer month-end surprises.
SPEAKERS
Meet our expert panelists
Uriah Hakala
SVP, Professional Services at Diabsolut
Uriah brings more than 25 years of experience in the consulting and software industries, with a track record of leading customer experience teams, driving product adoption, and delivering measurable value. He pairs strategic insight with operational discipline to build and execute go-to-market strategies that produce real business results.
Nana Gregg
Senior Solutions Architect at Diabsolut
Nana is a seasoned Salesforce and Certinia professional, Salesforce MVP Hall of Fame, with over 15 years of experience as an Admin, Architect, and Consultant. She excels in big-picture thinking and intricate problem-solving, gained through working with multi-national clients. Nana is passionate about leveraging technology to transform businesses and collaborating closely with clients to maximize the potential of the Salesforce platform.
Timestamps & Key Moments
0:17 | Introducing our speakers and agenda
2:21 | State of Services in 2025: 5 key insights
7:33 | Technology trends: Challenges and solutions in today’s landscape
13:23 | Evaluating the quote-to-cash lifecycle
16:00 | Transforming your professional services into a strategic profit driver
19:35 | Platform analysis: Comparing PSA solutions
24:25 | Platform analysis: Key differentiation areas
34:40 | Certinia PS Cloud standing out as an end-to-end solution
35:39 | How to get started
Frequently asked questions
Professional services automation software manages the services lifecycle: estimating, resourcing, project delivery, time tracking and billing.
Certinia PS Cloud, Suite Projects Pro (formerly NetSuite OpenAir), Kantata OX (formerly Mavenlink), Kantata SX (formerly Kimble), Workday PSA and Planview PSA. The comparison starts at 19:35, and the PSA Buyer’s Guide goes into more detail.
If your team relies on spreadsheets to bridge estimating, resourcing and billing, it’s worth a closer look. A free PSA readiness consultation with a Diabsolut solution expert is a good place to start.