Success
Stories
Discover the Diabsolut difference
Featured Stories

Global Safety Company: (Part 1)
Advisory Services
Diabsolut partnered with a leading global safety company to optimize their M&A processes and enhance operational efficiency. With Certinia PSA, they streamlined reporting, billing automation, and system integrations, driving business growth and improving overall visibility.

Global Safety Company: (Part 2)
Certinia Revenue Recognition
Discover how Diabsolut’s expertise transformed this global safety science leader’s operations and addressed complex challenges in revenue recognition and forecasting. By implementing Certinia Revenue Management, Diabsolut automated critical processes and delivered seamless integrations.
Certinia

Healthcare IT Leaders:
Certinia PSA
Learn how this tech-savvy organization upgraded their professional services solution to something more scalable, in a project that delivered self-sufficient results on time and under budget.

Japonesque:
Certinia EDI Automation Project
Salesforce and Certinia were brought on board to address pain points regarding sales, order management, and data integration post-aquisiton.

TD Synnex:
Certinia PSA, Billing & Accounting
For a detailed view of how their new solution fixed their operational and revenue management issues, check out the TD Synnex success story.
Salesforce Field Service

Environmental Restoration:
Salesforce Field Service
Discover how Environmental Restoration LLC revolutionized their emergency response operations with Salesforce Field Service. By streamlining field services, dispatching, invoicing, and health and safety compliance, they enhanced efficiency and reduced manual efforts, allowing their team to focus on what matters most—responding quickly and effectively.

WellBe Senior Medical:
Salesforce Field Service,
Sales Cloud & Marketing Cloud
WellBe Senior Medical unlocked their growth potential with the right Field Service Management solution. Check how they achieved flexible visit scheduling, improved patient communication, and streamlined provider management with Salesforce Field Service Edge.

US Natural Gas & Electric Utility:
Salesforce Field Service
A leading US natural gas and electric utility partnered with Diabsolut to transition from its legacy system to Salesforce Field Service—seamlessly optimizing operations across 8 states. This transformation enhanced efficiency, governance, and scalability while ensuring uninterrupted service for 1.4 million customers.

Natural Gas Distributer:
Salesforce Field Service &
Service Cloud
Check how one of North America’s largest natural gas distributors achieved a seamless digital transformation with the help of Diabsolut and Salesforce Field Service. This story highlights the challenges faced, the innovative solutions implemented, and the impressive results that followed.

Canadian Telecom Company:
Salesforce Field Service &
Service Cloud
While the industry you’re in will impact your checklist, the benefits for having a solid contractor management system in place add up quickly. Check out how this organization handled both their contractor management and other issues with their IoT expansion and customer service solution.

North American Utility Construction Contractor:
Salesforce Field Service,
Salesforce Revenue Cloud
Discover how a leading North American Utility Construction Contractor transformed its field dispatch operations with cutting-edge digital solutions. By integrating Salesforce Field Service, Revenue Cloud, and MuleSoft, they revolutionized their workflow, from work order management to payroll automation, achieving greater efficiency and future scalability.

Major US Oil Company:
Material Transport app
A major US oil and gas organization needed a solution to automate and streamline water hauling processes — read more about a project that assisted in reducing the supplier base across their assets by 82%.

Large Utility Provider:
Salesforce Field Service &
Service Cloud
Check out how this organization upgraded to a future-proof solution that would further optimize operations across multiple areas of their business.

Geisinger:
Salesforce Field Service
“The Diabsolut team brought strong subject matter expertise and a strong commitment to our success to the project. Because of their strength, we were able to meet expectations and deliver this time sensitive initiative on time with the necessary functionality.”
— Ryan Wiehagen, Associate Director Information Technology

GMP:
Salesforce Field Service
“Diabsolut is a long-standing and trusted partner of Gaz Metro Plus. This is yet another example project showcasing Diabsolut’s customer-first approach in setting proper expectations at the beginning of this project and taking the time to truly understand our needs and goals.”
— Dominic Corbeil, Senior Director, Information Technology and Operations

Cogeco Connexion:
Salesforce Field Service
“Amazing team with deep knowledge of the Salesforce Field Service (SFS) platform and best practices. Superb delivery partner.”
— David Bordin, Program Manager
Salesforce Solutions

Independent Can Company (ICC):
Salesforce CPQ
“Diabsolut put us in a position where we can quickly and easily update quotes as needed, including modifications for material prices which used to take a long time to complete.”
— Helen K. Krueger, Director of Accounting

Cleaning System Manufacturer:
Salesforce CPQ
Find out how this manufacturing organization’s quoting solution and processes went from complex and confusing to streamlined and easy-to-use — with the flexibility needed for their wide range of products and services.

Wrought Washer Mfg. Inc.:
Salesforce CPQ
“Manufacturing is all about efficiency. Working with Diabsolut was the single best decision we’ve made to increase efficiency in 10 years!”
— Dave Rank, Engineering/Tooling Manager

SurePrep:
Salesforce CPQ
Finding a fix-it team with first-hand industry experience, who understood the problems and pressures they were facing, was the project’s starting point.
“Excellent to work with. Highly knowledgeable. Appropriate time spent scoping the project which allowed for a reliable SOW”
— Peter Miele, VP of Sales

Diversified Machine Systems (DMS):
Salesforce CPQ
“The Diabsolut team was great at keeping the project on schedule and on budget, as well as keeping our DMS Team engaged and educated throughout the project. They brought instant high-level knowledge and experience to my team.”
— Ed Hilligrass, Executive Vice President & CSO

Bioelectric Medicine Company:
Salesforce Sales Cloud
An organization specializing in bioelectric medical technology was seeking a standardized solution which could scale to fit their short- and long-term revenue and business needs, improve the customer experience, and provide the functionality needed to receive and store specialized data according to policy and regulations.
Digital Signage Provider:
Salesforce CPQ & Billing
An organization that provides cloud-based digital signage platforms for restaurant and retail businesses was seeking a single system for quote to cash that could easily integrate with Salesforce Sales Cloud, as a way to address several issues, including revenue leakage due to inaccurate quoting and invoicing.

Airspace Security Technology Company:
Sales Cloud, Revenue Cloud, Government Cloud
When a counter drone technology organization wanted to expand its client base to include government contracts, they needed a creative revenue and sales solution that was secure enough to meet regulatory needs.

Affordable Housing Developer:
Sales Cloud & Nonprofit Cloud Success Pack (NCSP)
Learn how this nonprofit organization, which supplies both housing and services to communities and groups in need, went from separate Salesforce orgs and complex customization to a consolidated and optimized solution that leverages 90% out-of-the-box functionality.

Leading Manufacturer:
Success Story
Marketing Cloud Account Engagement (Pardot)
Read how a leading manufacturer brought Diabsolut on board for a project focused on data migration and knowledge improvement with Marketing Cloud Account Engagement (Pardot).
Salesforce and Certinia

European VoIP Company:
Salesforce CPQ & Certinia Billing
For details on how Diabsolut helped identify where this client’s previous partner had gone wrong, then collaborated to make sure their solution set them up for success—take a look at some key details in the full story here.

Port of New Orleans:
Salesforce CPQ, Sales Cloud; Certinia Accounting & Revenue Management
After identifying gaps and designing a plan for Port NOLA’s specific needs and goals both internal and client-facing product implementation and integration began With Salesforce Sales Cloud and Certinia Accounting already in place, Salesforce CPQ and Certinia Revenue Recognition were added to create a comprehensive single platform.

Quest:
Certinia PSA & Experience Cloud
Quest had been experiencing a high volume of growth, which meant numerous acquisitions and contracted employees to better support their clients. After receiving a recommendation, they turned to Diabsolut for help finding a solution that would meet their unique needs, in addition to growing with them as their business continued to evolve.
Salesforce for Higher Education

George Brown:
Salesforce CRM, Marketing Cloud & Marketing Cloud Account Engagement
“As a result of our work with Diabsolut, we are now able to share a seamless experience with our stakeholders that builds in opportunities for personalization and allows for the automation of in market campaigns.”
— Olena Shklar, Senior Manager, Alumni and Digital Engagement

Higher Ed Partners:
Education Cloud
Diabsolut and Salesforce were brought on board by HEP to find the right solution to replace their SQL based legacy CRM system.
“Since the initial launch of one school, the model has supported five additional ones.”
— Adam Watson, Director, Technology

WELC:
Education Cloud
“Diabsolut with Salesforce was the winner, as they were able to listen to our business needs and trust that we knew our processes well enough to engineer a solution together. We could not be happier with regard to the support and most importantly, the training provided by Diabsolut.”
— Associate Director of Enrolment and Information Systems

Toronto Metropolitan University Career Service:
Sales Cloud
“Diabsolut built something very stable and I sleep well at night because it doesn’t break down. From concept to the functioning system, we had great support.”
— Ian Ingles, Operations Manager, Career and Co-op Centre