Success

Stories

Discover the Diabsolut difference

Certinia

Healthcare IT Leaders Success Story

Healthcare IT Leaders:
Certinia PSA

Learn how this tech-savvy organization upgraded their professional services solution to something more scalable, in a project that delivered self-sufficient results on time and under budget.

Two scientists wearing lab coats, safety goggles, and masks work together in a laboratory.

Global Safety Company:
Certinia PSA

Diabsolut partnered with a leading global safety company to optimize their M&A processes and enhance operational efficiency. With Certinia PSA, they streamlined reporting, billing automation, and system integrations, driving business growth and improving overall visibility.

A woman stands in a modern data center hallway, holding a tablet and leaning against a glass wall that reflects server racks on the other side.

TD Synnex:
Certinia PSA, Billing & Accounting

For a detailed view of how their new solution fixed their operational and revenue management issues, check out the TD Synnex success story.

Japonesque success story image.

Japonesque:
Certinia EDI Automation Project

Salesforce and Certinia were brought on board to address pain points regarding sales, order management, and data integration post-aquisiton.

Salesforce Field Service

Worker wearing protective gear, including a hard hat, gloves, and face mask, cleaning a polluted area near a body of water.

Environmental Restoration:
Salesforce Field Service

Discover how Environmental Restoration LLC revolutionized their emergency response operations with Salesforce Field Service. By streamlining field services, dispatching, invoicing, and health and safety compliance, they enhanced efficiency and reduced manual efforts, allowing their team to focus on what matters most—responding quickly and effectively.

A healthcare professional in green scrubs with a stethoscope comforting a patient by holding their hand.

WellBe Senior Medical:
Salesforce Field Service,
Sales Cloud & Marketing Cloud

WellBe Senior Medical unlocked their growth potential with the right Field Service Management solution. Check how they achieved flexible visit scheduling, improved patient communication, and streamlined provider management with Salesforce Field Service Edge.

Two construction workers wearing safety vests and hard hats inspect a rooftop mechanical system with exposed pipes and industrial equipment.

North American Utility Construction Contractor:
Salesforce Field Service,
Salesforce Revenue Cloud

Discover how a leading North American Utility Construction Contractor transformed its field dispatch operations with cutting-edge digital solutions. By integrating Salesforce Field Service, Revenue Cloud, and MuleSoft, they revolutionized their workflow, from work order management to payroll automation, achieving greater efficiency and future scalability.

Two workers in safety gear inspecting a pipeline in an open field, representing oil and gas operations and infrastructure management.

Natural Gas Distributer:
Salesforce Field Service &
Service Cloud

Check how one of North America’s largest natural gas distributors achieved a seamless digital transformation with the help of Diabsolut and Salesforce Field Service. This story highlights the challenges faced, the innovative solutions implemented, and the impressive results that followed.

Two fiber optic cables with frayed ends face each other, emitting bright, glowing strands of light.

Canadian Telecom Company:
Salesforce Field Service &
Service Cloud

While the industry you’re in will impact your checklist, the benefits for having a solid contractor management system in place add up quickly. Check out how this organization handled both their contractor management and other issues with their IoT expansion and customer service solution.

A large dam with multiple spillways releasing water, illuminated by warm lighting against a cloudy evening sky.

Large Utility Provider:
Salesforce Field Service &
Service Cloud

Check out how this organization upgraded to a future-proof solution that would further optimize operations across multiple areas of their business.

Major US Oil Company Success Story

Major US Oil Company:
Material Transport app

A major US oil and gas organization needed a solution to automate and streamline water hauling processes — read more about a project that assisted in reducing the supplier base across their assets by 82%.

A utility worker in a yellow hard hat and safety harness repairs overhead power lines from a bucket truck.

Cogeco Connexion:
Salesforce Field Service

“Amazing team with deep knowledge of the Salesforce Field Service (SFS) platform and best practices. Superb delivery partner.”

— David Bordin,Program Manager

Geisinger Success Story image.

Geisinger:
Salesforce Field Service

“The Diabsolut team brought strong subject matter expertise and a strong commitment to our success to the project. Because of their strength, we were able to meet expectations and deliver this time sensitive initiative on time with the necessary functionality.”

— Ryan Wiehagen, Associate Director Information Technology

A modern, elevated building with large glass windows illuminated from within during twilight.

GMP:
Salesforce Field Service

“Diabsolut is a long-standing and trusted partner of Gaz Metro Plus. This is yet another example project showcasing Diabsolut’s customer-first approach in setting proper expectations at the beginning of this project and taking the time to truly understand our needs and goals.”

— Dominic Corbeil, Senior Director, Information Technology and Operations

Salesforce Revenue Solutions

ICC success story

Independent Can Company (ICC):
Salesforce CPQ

“Diabsolut put us in a position where we can quickly and easily update quotes as needed, including modifications for material prices which used to take a long time to complete.”

— Helen K. Krueger, Director of Accounting

Cleaning System Manufacturer Success Story

Cleaning System Manufacturer:
Salesforce CPQ

Find out how this manufacturing organization’s quoting solution and processes went from complex and confusing to streamlined and easy-to-use — with the flexibility needed for their wide range of products and services.

Wrought Washers Mfg., Inc.: Success Story

Wrought Washer Mfg. Inc.:
Salesforce CPQ

“Manufacturing is all about efficiency. Working with Diabsolut was the single best decision we’ve made to increase efficiency in 10 years!”

— Dave Rank, Engineering/Tooling Manager

"A man in a business suit smiles as he reviews a document with a colleague in an office setting.

SurePrep:
Salesforce CPQ

Finding a fix-it team with first-hand industry experience, who understood the problems and pressures they were facing, was the project’s starting point.

“Excellent to work with. Highly knowledgeable. Appropriate time spent scoping the project which allowed for a reliable SOW”

— Peter Miele, VP of Sales

Diversified Machine Systems (DMS): Success Story CPQ

Diversified Machine Systems (DMS):
Salesforce CPQ

“The Diabsolut team was great at keeping the project on schedule and on budget, as well as keeping our DMS Team engaged and educated throughout the project. They brought instant high-level knowledge and experience to my team.”

— Ed Hilligrass, Executive Vice President & CSO

Bioelectric Medicine Company:
Salesforce Sales Cloud

An organization specializing in bioelectric medical technology was seeking a standardized solution which could scale to fit their short- and long-term revenue and business needs, improve the customer experience, and provide the functionality needed to receive and store specialized data according to policy and regulations.

Three colleagues in a modern office setting analyzing a digital display showing key performance metrics, including total revenue, ticket sales, merchandise sales, and new membership statistics.

Digital Signage Provider:
Salesforce CPQ & Billing

An organization that provides cloud-based digital signage platforms for restaurant and retail businesses was seeking a single system for quote to cash that could easily integrate with Salesforce Sales Cloud, as a way to address several issues, including revenue leakage due to inaccurate quoting and invoicing.

Drone tech dedrone success story salesforce revenue.

Airspace Security Technology Company:
Sales Cloud, Revenue Cloud, Government Cloud

When a counter drone technology organization wanted to expand its client base to include government contracts, they needed a creative revenue and sales solution that was secure enough to meet regulatory needs.

Salesforce and Certinia

A group of customer service representatives or call center agents seated in a row, wearing headsets with microphones.

European VoIP Company:
Salesforce CPQ & Certinia Billing

For details on how Diabsolut helped identify where this client’s previous partner had gone wrong, then collaborated to make sure their solution set them up for success—take a look at some key details in the full story here.

Port Nola success story.

Port of New Orleans:
Salesforce CPQ, Sales Cloud; Certinia Accounting & Revenue Management

After identifying gaps and designing a plan for Port NOLA’s specific needs and goals both internal and client-facing product implementation and integration began With Salesforce Sales Cloud and Certinia Accounting already in place, Salesforce CPQ and Certinia Revenue Recognition were added to create a comprehensive single platform.

Quest success story image.

Quest:
Certinia PSA & Experience Cloud

Quest had been experiencing a high volume of growth, which meant numerous acquisitions and contracted employees to better support their clients. After receiving a recommendation, they turned to Diabsolut for help finding a solution that would meet their unique needs, in addition to growing with them as their business continued to evolve.

Our Services

A group of business professionals gathered in an open, glass-walled hallway, engaged in informal discussions. Some are reviewing documents, while others hold tablets or chat.

Globally Ranked Digital Consultancy Firm:
Success Story
Talent Management

“I have been working with Michael and the Diabsolut team for almost a year now, they have been a great partner to source contractual and full-time talent for our business. They are always incredibly professional, knowledgeable and responsive.”

— Client’s Senior Resource Specialist

leading manufacturer safety equipments, products and solutions success story diabsolut pardot marketing cloud.

Leading Manufacturer:
Success Story
Marketing Cloud Account Engagement (Pardot)

Read how a leading manufacturer brought Diabsolut on board for a project focused on data migration and knowledge improvement with Marketing Cloud Account Engagement (Pardot).

Salesforce for Higher Education and Non-Profit

A graduate wearing a green cap and gown is seen from behind, gazing into the distance.

George Brown:
Salesforce CRM, Marketing Cloud & Marketing Cloud Account Engagement

“As a result of our work with Diabsolut, we are now able to share a seamless experience with our stakeholders that builds in opportunities for personalization and allows for the automation of in market campaigns.”

— Olena Shklar, Senior Manager, Alumni and Digital Engagement

A diverse group of five young adults standing against a concrete wall, smiling and holding various items such as notebooks, tablets, and coffee.

Higher Ed Partners:
Education Cloud

Diabsolut and Salesforce were brought on board by HEP to find the right solution to replace their SQL based legacy CRM system.

“Since the initial launch of one school, the model has supported five additional ones.”

— Adam Watson, Director, Technology

A modern, spacious atrium with large, open seating steps where a diverse group of students or professionals sit, engaged in conversation or working on laptops and tablets.

WELC:
Education Cloud

“Diabsolut with Salesforce was the winner, as they were able to listen to our business needs and trust that we knew our processes well enough to engineer a solution together. We could not be happier with regard to the support and most importantly, the training provided by Diabsolut.”

— Associate Director of Enrolment and Information Systems

A close-up of a person's hand holding a pen and writing on paper on a clipboard.

Toronto Metropolitan University Career Service:
Sales Cloud

“Diabsolut built something very stable and I sleep well at night because it doesn’t break down. From concept to the functioning system, we had great support.”

— Ian Ingles, Operations Manager, Career and Co-op Centre

Affordable Housing Non-Profit Success Story

Affordable Housing Developer:
Sales Cloud & Nonprofit Cloud Success Pack (NCSP)

Learn how this nonprofit organization, which supplies both housing and services to communities and groups in need, went from separate Salesforce orgs and complex customization to a consolidated and optimized solution that leverages 90% out-of-the-box functionality.

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