Healthcare and Life Sciences
With easy-to-use tools that improve service, satisfaction rates, and support.
For healthcare and life science organizations that deal with in-home care services, medical devices, system or facility maintenance and services, pharmaceuticals, or any type of appointment in the field — efficiency, compliance, safety, responsiveness, and a great patient or customer experience are critical for success.
Diabsolut’s experience-driven solutions put patient and customer satisfaction at the heart of your business and operational processes. We connect systems and information; and provide the technology, tools, and best practices needed to enable mobile, user-friendly, dynamic, and cost-effective services and support.
Connected solutions
for continuous improvement
Use cases for healthcare and life science organizations transitioning to a more efficient way of addressing their challenges.
We understand the need for solutions that are designed to address common pain points for the healthcare and life sciences industry — such as easy-to-use tools that ensure safety, compliance, and security for employees, contractors, and patients; reducing operational costs and understanding patient and customer needs with improved visibility, workflows, and insight; and optimizing processes and schedules from sales to service to support, in order to elevate patient and customer care.
Assessment and Care Plans
Acquisition of New Patients or Customers
Quoting/Scoping
Home Healthcare Visits
- Hazard Identification
- Provider Support
- Customer Enablement/Notifications/Mobile
Patient or Customer Portal and Digital Engagement
- Online/Mobile – Appointment Creation
Biomedical Equipment/Devices; Healthcare Facilities
- Installation
- Routine/Preventative Maintenance
- Break/Fix
- Emergency Repair/Service
- Parts/Inventory
- Hazard Identification
- Contract Entitlement
- Contractor Portals/Management
By configuring out-of-the-box solution components, using integrations and complimentary technology or solutions, we provide right-fit functionality that is both user-friendly and adapted to add value to your organization in a cost-effective way.
360 Real-Time Visibility
Collect and connect data from operations to patient or customer interactions and provide the right information to the right people in the right ways in real-time — across your entire organization.
Find out how the Salesforce CRM aligns business operational, and customer or patient needs.
Advanced Mobility
Hands-free functionality, mobile and offline solution tools, and virtual remote assistance to improve the safety, training, efficiency, support, and quality of life for your field or home healthcare service team.
Remote assistance can easily be adapted to suit the needs on your remote healthcare and life sciences teams.
Asset and Inventory Management
Bring asset and inventory management on-platform, so that things like repairs, preventative maintenance, SLAs, and lifecycle, part, inventory, and warranty tracking can be incorporated into your operations and scheduling in a more efficient and cost-effective way.
Read more about the benefits of integrating asset and inventory management into your solution.
Communication
User-friendly tools and integrated connection options to improve communication between your teams, as well as your organization and its patients or customers; reduce errors, eliminate data silos, streamline case management, and increase collaboration.
We’ve configured Salesforce Service Cloud to optimize communication for clients across numerous industries.
Engagement
Our solutions elevate the patient or customer experience to improve your organization’s operations and help it achieve sustainable growth — turning data into positive, personalized interactions; brand advocacy, and higher satisfaction rates.
Aligning your organizational and patient or customer needs helps take the guess work out of improving their experience.
Patient, Customer, and Contractor Portals
Integrated and secure portals to supply patients, customers, or contractors with the tools and information they need — from payments and self-service, to appointments, contracts, and forms — while providing your business with better visibility, management, and insight.
Learn how Experience Cloud can help improve the customer or patient experience, and streamline contractor management.
Planning and Scheduling
Gain precise, efficient, and mobile-friendly planning and scheduling automation — which lowers care and service costs, easily incorporates service boundaries, eliminates downtime, and adapts to address priorities or emergencies quickly.
Challenges with order or appointment variability and load capacity can impact the healthcare and life science industry as well as field service organizations.
Revenue Management
Better understand costs and margins, validate complex quotes and solutions, streamline invoice processing and lead-to-cash, integrate project expenditures, and identify opportunities to lower costs and increase returns.
Billing related revenue leakage adds up, but integrating revenue management into your solution can help.
Safety, Security, and Compliance
We add user-friendly tools and reminders, and configure workflows to automate security, safety, and regulatory compliance tasks, tracking, and reports — making them easy to follow and manage.
Read our blog: Leveraging Salesforce to Manage Risks and Worker Safety.
We personalize and combine leading technology and solution components to meet your organization’s individual requirements.
“The Diabsolut team brought strong subject matter expertise and a strong commitment to our success to the project. Because of their strength, we were able to meet expectations and deliver this time-sensitive initiative on time with the necessary functionality.”
Ryan Wiehagen
Associate Director Information Technology