Experience Cloud
Online communities have always been a way for people with common ground to meet, socialize, and connect. The use of them has only grown more widespread with time. In fact, some of today’s most successful organizations have been using them to achieve everything from project collaboration to product input.
No matter what your target audience is, Salesforce Experience Cloud facilitates more meaningful connections. It’s a social CRM, collaboration platform that allows user to:
Uncover real possibilities with Experience Cloud.
We can understand that a collaboration platform might not be the top priority for many organizations. However, it’s an investment that holds a lot of hidden value. Salesforce Experience Cloud can be used to find out what you might be missing. For instance, it may highlight ways to make your product better or uncover a great idea with real possibilities.
Furthermore, it allows for information to be more readily available, which lessens the need for assistance and support. You can also use Experience Cloud to centrally update information to reach a wider audience. This includes things like new products, new policies, or whatever else you need to report on.