ClickSoftware to Salesforce Field Service
Are you currently using a ClickSoftware field service management system? ClickSoftware (a Salesforce Company) sustained support has reached end-of-life for all their current on-premise versions.
Visit our ClickSoftware FSE migration page for more details on the recent announcement end-of-life support on December 31, 2026.
What to do about Click 8.X End of Life?
No worries, we can help make your transformation journey to Salesforce Field Service a seamless one by mapping out your options and providing a migration assessment service and timeline based on your current situation.
Products and Dates
ClickSoftware 8.1
End of life
- Primary support ended December 31, 2018*
- Sustaining support ended December 31, 2020
ClickSoftware 8.2
End of life
- Primary support ended December 31, 2018
- Sustaining support ended December 31, 2020
ClickSoftware 8.3 (Microsoft Silverlight)
End of life
- Primary support ended May 1, 2021
- Sustaining support ended December 31, 2023
Field Service Edge
End of Life
- Primary support ends December 31, 2026
*To receive sustaining support, customers must be on 8.1.10 patch 6 or higher
**Service Optimization 8.3 support requires that you are on the latest 8.3 Patch and running on the latest released version of Windows 10 with Internet Explorer 11 (and not other browsers) on the clients running Silverlight.
Diabsolut began as a ClickSoftware implementation partner and reseller. We became one of their top partners and a source of ClickSoftware expertise in North America — and are now a top-tier Salesforce implementation partner and source of Salesforce Field Service expertise.
Using ClickSoftware and Salesforce product and implementation knowledge, along with industry, technology, and integration experience, we help clients successfully transition from ClickSoftware to Salesforce Field Service.
What you can expect with your ClickSoftware to Salesforce Field Service migration:
- Best practices combined with unmatched expertise
- Guidance, support, and transparent communication
- A new solution that’s tailored to your specific organization’s needs
Not ready to move to the cloud? We can assist with your legacy ClickSoftware 8.x upgrade.
We also offer our clients advisory and managed services that are tailored to your specific business needs.