Certinia PSA Health Check

Optimize performance, increase visibility, and reduce complexity to maximize ROI

Certinia PSA Health Check

Optimize performance, increase visibility, and reduce complexity to maximize ROI

Unlock the Full Potential of Your Certinia PSA

Get Your FREE Certinia PSA Health Check Today!

Why a PSA Health Check?

As your services organization evolves, your Certinia PSA environment must evolve with it. Over time, processes change, new features roll out, teams expand—and what once worked seamlessly may now introduce inefficiencies, blind spots, or manual workarounds.

A Certinia PSA Health Check gives you clarity on where your system stands today, what’s holding you back, and how to unlock more value from your investment.

What We Review

Our experts evaluate your Certinia PSA and Salesforce environment across the areas most critical to Professional Services success:

Technology & Configuration Review

  • Identify misconfigurations, outdated components, or over-customized processes
  • Assess automation, integrations, and data structure alignment
  • Ensure your system is scalable and upgrade-ready

Operational Efficiency Assessment

  • Evaluate project delivery workflows
  • Identify spreadsheet reliance and manual work
  • Review forecasting, resource management, and financial visibility

Adoption & User Experience Check

  • Assess usage across PMs, resource managers, delivery leads, and executives
  • Identify friction points impacting accuracy or productivity
  • Recommend training or enablement improvements

Common Challenges We Help Solve

Are you experiencing any of these issues?

  • Reactive resource planning
  • Limited visibility into project performance and margins
  • Over-customized or outdated configurations
  • Low team adoption
  • Manual tracking replacing system use
  • Underutilized PSA features due to process drift
  • Difficulties preparing for Certinia upgrades

If any sound familiar, your system is a prime candidate for a PSA Health Check.

Our Proven 4-Step Process

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Step 1: Interview & Understand

We meet with your leadership and delivery teams to understand goals, challenges, and current workflows.

Icon showing a clipboard with checkmarks and a target, representing compliance review, performance assessment, and quality improvement.

Step 2: Retrieve & Identify

We review your configuration, metadata, automation, and feature usage to establish a clear baseline of your environment.

Computer monitor with a large eye in the center, orange tech lines above it, and an orange gear on the side.

Step 3: Review & Assess

We conduct a structured assessment across PSA pillars, including project management, resource planning, forecasting, and reporting, benchmarking your environment against best practices.

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Step 4: Investigate & Resolve

For areas requiring deeper improvement, we provide a detailed root-cause analysis along with redesign options, optimization recommendations, and clear effort and implementation estimates.

(Optional Paid Follow-on)

What You'll Receive

Your PSA Health Check deliverable includes:

  • A comprehensive system analysis
  • A prioritized list of high-impact improvements
  • Quick wins and long-term optimization opportunities
  • Recommendations for features that can replace outdated customizations
  • A clear roadmap designed to increase efficiency and reduce cost
  • Guidance on preparing for future Certinia upgrades

Real-World Results

Our PSA Health Check has helped organizations:

  • Streamline operations and eliminate manual processes
  • Improve user adoption and engagement
  • Reduce complexity and dependency on spreadsheets
  • Strengthen project visibility and resource planning
  • Leverage new Certinia features that deliver measurable value
  • Complete improvements under budget and with minimal disruption

Why Diabsolut?

  • 20+ years of Professional Services and Salesforce transformation expertise
  • Deep knowledge of Certinia PSA, Resource Management, and Project Financials
  • Proven frameworks that deliver measurable results, quickly
  • Certified experts with hands-on industry experience
  • Dedicated focus on simplifying, optimizing, and accelerating value

“Through Diabsolut’s Health Check Services, this global GRC leader gained strategic direction, improved efficiency, and positioned their Certinia platform for long-term scalability.”

Ready to Unlock More Value from Your PSA?

What’s next