Advisory and Managed Services
Investing in a digital transformation can be costly, especially as your business grows and your technology needs are constantly evolving. Diabsolut’s Advisory and Managed Services were specifically designed to keep an organization’s end-users and end goals front and center after a digital transformation. Our services are tailored to meet your specific business needs and alleviate the need for hiring additional resources to maintain your org.
Our advisory and managed services are a value creation program that provide our customers:
- Consistent service process
- Minimal resource changes
- Ability to predict costs
- Flexibility to adjust to the unexpected
- Clear paths of escalations when challenges arise
Cost Savings
Higher ROI
Flexibility
Diverse Skillset
Advisory and Consulting Services
Advisory and Strategic Planning
Gap analyses, short- vs. long-term goal setting, business process reviews, and organizational health checks — we apply our business and industry expertise to help your organization prioritize its needs and build a roadmap to achieve sustainability and ROI.
Center of Excellence
Keeping your organizational and IT strategies in alignment requires governance and structure. We can help your organization achieve that with its own Center of Excellence, designed to measure performance and achieve your business objectives.
Quarterly Business Reviews
Change is constant. These reviews help your organization evaluate your KPIs, feedback, market and industry trends, and any other internal or external information or changes that may impact your business. We then offer advice to adjust your priorities, goals, strategy, or roadmap as needed.
Implementation Services
Solution Optimization
Your solution should be tailored to your business, industry, and the people that use it daily to maximize value. From configuration to streamlining workflows and beyond, we can help your organization and end-users gain more benefits from your Salesforce solution.
Customer Experience Automation
Minimize the effort and maximize the impact of your prospect and customer engagement. We can ensure customer data is being captured and interpreted in the right way, automate time-consuming tasks, set-up self-service options, and improve your customers’ overall experience.
Developer and Integration Services
Process and Data Best Practices
If your organization is transitioning from a solution or wants to set itself up for success with best practices, we can help. Data entry, migration, consolidation, storage, and backup; documentation, validation, and approvals, mobile device sync methods — anything you need, we have you covered.
DevOps
Also known as development and operations, we can work with you to establish a state of continuous solution improvement and agile delivery for fast-paced and faster-time-to-value updates, benefits, and on-platform capability expansion.
Integration Analysis
Proper system integration ensures your solution is both secure, and working how you need it to, in the best way possible. We can supply any integration assistance you may need from troubleshooting to streamlining, to meeting custom integration needs.
Release and Change Services
Lightning Migration
Migration services that are designed to help minimize downtime and disruption, optimize your solution, and make sure your organization has the Salesforce Lightning features it needs to succeed.
Ongoing Solution Enhancements
If your organization is experiencing internal or external change, such as a gradual transition from a legacy system, growth, or change in business requirements, continuous solution refinements can help avoid risks and ensure solution functionality continues to be optimized.
Support Services
Industry-Specific Technical Expertise
Our technical experts know your industry and take the time to get to know your business. They can collaborate with your internal resources to fill skill gaps, supply training to build your organization’s own technical capabilities and user confidence, or supply technical support you can trust.
Analytical Services
Dashboards, Analytics, and Reporting
We provide dashboards designed for efficiency and the teams that use them; and analytics that review, interpret, and communicate information via suggestions and reporting — using out-of-the-box capabilities whenever possible. Get the right information to the right people with minimal effort.
The
Diabsolut Difference
Our Customer Success Management (CSM) Team advocates on your behalf and offer clients the following:
- Value realization out and desired business outcome of implemented solutions;
- Develop a long-term implementation vision and roadmap;
- Help prioritize feature roadmap;
- Identify additional services for future growth.