Episode 20: Leveraging Maintenance Plans & IoT for ALM
From Arc 7: Making Asset Lifecycle Management (ALM) Easier For You
September 3, 2024 | 15 minutes
In this episode, Peter is joined by Derek Koyama, Senior Director of Professional Services at Diabsolut, to discuss enhancing the maintenance phase of asset lifecycle management by introducing IoT sensors and their potential to drastically improve a company’s asset lifecycle management.
Key takeaways
- IoT sensors provide more data, leading to more accurate maintenance practices and better connectivity with other physical objects
- Preventive maintenance plans can be scheduled or criteria-based
- In public spaces, preventive maintenance is driven by regulations that set conditions for asset check-ups
- AI’s pattern recognition significantly helps in developing predictive maintenance practices, which are seen as the future of ALM
Watch on other streaming platforms
Highlights & Timestamps
00:00 | Introduction
00:55 | Introducing our guest: Derek Koyama
02:04 | The Internet of Things and how it’s used in various industries
04:40 | Preventive maintenance plans and tools – Automating scheduled or criteria-based maintenance
05:34 | Regulatory boards driving maintenance practices
09:01 | Using AI for best practices
13:48 | Conclusion
Speakers
Host
Peter McMullan, Solutions Consultant at Diabsolut
As a seasoned member of the Pre-Sales team, Peter brings an expertise in service management, focusing on field service and improving operations within service organizations. His background in engineering gives him a fresh, solution-driven perspective that he leverages to analyze problems. Peter proves himself to be a trusted advisor to Diabsolut and customers through his understanding of business analysis, process improvement, development, and configuration in designing and demonstrating tailored solutions.
Guest Speaker
Derek Koyama, Senior Director, Professional Services and Business Operations at Diabsolut
Derek is a skilled Field Service Leader with over 20 years of experience in leading field operations, business process, change management and reporting teams. Derek is an accomplished team builder with a remarkable capacity to direct many diverse initiatives while being known for continuing to drive bottom line results. Derek continues to focus his time between helping Field Service organizations maximize their FSM investments and keeping up to date on the latest trends.
Other Episodes in This Arc
Return to the Java with Sugar Podcast library
Search
Trending Topics
- How Managed Services Drive Success – The Diabsolut Advantage
- Facing Challenges? Here’s How to Overcome the Top 5 Pain Points
- Understanding Personas to Improve Your Implementation of Software Solutions
- E24: SFS Roadmap Improvements for Each Persona – Java With Sugar Podcast
- Contractor Management: Building and Managing an Effective Field Service Workforce
- E23: How Salesforce Field Service Applies to Each Persona – Java With Sugar Podcast
- E22: Introduction to Field Service Personas – Java With Sugar Podcast
- The Role of Customer Success in a Professional Services Organization: A Path to Achieving Business Goals
- Addressing Customer Success Challenges in Today’s Market
- Field Service Efficiency During Workload Variations