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Are you currently using a ClickSoftware field service management system? Did you know that ClickSoftware (a Salesforce Company) has announced end of life support for some of their current on-premise versions?
What to do about Click 8.3 End of Life?
No worries, we can help make your transformation journey to Salesforce Field Service a seamless one by mapping out your options and providing a migration assessment service and timeline based on your current situation.
Products and Dates
ClickSoftware 8.1
End of life
Primary support ended December 31, 2018*
Sustaining support ends December 31, 2020
ClickSoftware 8.2
End of life
Primary support ended December 31, 2018
Sustaining support ends December 31, 2020
ClickSoftware 8.3 (Microsoft Silverlight)
End of life
Primary support ends May 1, 2021
Security support starts May 1, 2021**
Extended support ends December 31, 2023
*To receive sustaining support, customers must be on 8.1.10 patch 6 or higher
**Service Optimization 8.3 support requires that you are on the latest 8.3 Patch and running on the latest released version of Windows 10 with Internet Explorer 11 (and not other browsers) on the clients running Silverlight.
Our Team Offers:
Diabsolut is unique in its ability to combine technologies with the depth of personnel and experience to successfully upgrade organizations to the forthcoming version of ClickSoftware on-premise or migrating existing customers over to Salesforce Field Service.
Not ready to move to the cloud? We can assist with your ClickSoftware 8.x upgrade. Not only do we offer the best implementation services, we also offer our clients a range of FSM Client Care support plans and pre-packaged FSM accelerators to ensure smooth integrations with other internal systems.