People

Management

on Platform

Field Service and Professional Services Cloud

Process Optimization | Automation | Efficiency

Process Optimization

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Enable your team with

Salesforce Agentforce

Get a clearer view of your organization, your customers, and the opportunities ahead.

Salesforce Agentforce, an AI-driven virtual assistant, integrates seamlessly with your CRM to automate tasks, optimize customer service, and enhance field operations, leading to improved customer satisfaction and operational efficiency. Its capabilities include transforming customer service, revolutionizing field service, boosting project efficiency, and elevating customer success through AI-driven insights and automation. Unlike basic chatbots, Agentforce offers advanced features like sentiment analysis and dynamic decision-making for real-time solutions. With a focus on customized, data-driven solutions, Agentforce delivers measurable results and a rapid return on investment.

Your
consulting and
implementation
partner

Your consulting and implementation

partner

Get a clearer view of your organization, your customers, and the opportunities ahead.

Each implementation is unique. We adapt our approach and your solution to best serve your organization’s needs and positively impact your operations, people, customers, and ROI.

Close-up of a worker in safety gear, with other workers on utility poles in the background, highlighting fieldwork and safety in electrical or telecommunication infrastructure.

Field Service

Our firsthand industry experience, paired with technical expertise that includes ClickSoftware, Salesforce, and Certinia, has made us a go-to, trusted provider for optimized, mobile, and efficient field service management solutions.

Close-up of a tablet, pen, notebook, and financial charts on a desk, representing analysis, planning, and strategy in business and finance.

Revenue Solutions

We offer a comprehensive portfolio of lead-to-cash and revenue management solutions, supported by top business application and technology partners — with experience delivering implementations that drive success from a single platform.

"Graduate in cap and gown holding a diploma against a sunset background, symbolizing achievement, growth, and the bright future ahead.

Higher Education

Our higher education solutions are designed to increase engagement and enhance the student experience, by improving their journey throughout the student lifecycle. We accomplish this with tools adapted to best support your students, teams, faculty, and administration.

Customer support representative with a headset, focused on assisting clients, showcasing dedication to customer service.

CRM Platform

Right-fit, scalable solutions that tailor the Salesforce platform to achieve your individual organization’s goals. Unify your teams, centralize information, improve analytics, get to know your business and customers, and gain the insight and tools needed to continuously improve.

Close-up of a worker in safety gear, with other workers on utility poles in the background, highlighting fieldwork and safety in electrical or telecommunication infrastructure.

Field Service

Our firsthand industry experience, paired with technical expertise that includes ClickSoftware, Salesforce, and Certinia (formerly FinancialForce), has made us a go-to, trusted provider for optimized, mobile, and efficient field service management solutions.

Close-up of a tablet, pen, notebook, and financial charts on a desk, representing analysis, planning, and strategy in business and finance.

Revenue Solutions

We offer a comprehensive portfolio of lead-to-cash and revenue management solutions, supported by top business application and technology partners — with experience delivering implementations that drive success from a single platform.

"Graduate in cap and gown holding a diploma against a sunset background, symbolizing achievement, growth, and the bright future ahead.

Higher Education

Our higher education solutions are designed to increase engagement and enhance the student experience, by improving their journey throughout the student lifecycle. We accomplish this with tools adapted to best support your students, teams, faculty, and administration.

Customer support representative with a headset, focused on assisting clients, showcasing dedication to customer service.

CRM Platform

Right-fit, scalable solutions that tailor the Salesforce platform to achieve your individual organization’s goals. Unify your teams, centralize information, improve analytics, get to know your business and customers, and gain the insight and tools needed to continuously improve.

Industry-specific

expertise

We’ve worked closely with organizations across a number of industries, delivering solutions and services that help them achieve their goals.

Our

project

management

approach

Client happiness and success is our top priority.

Our goal is to provide clients with a solution they’re happy with — that is easy to use, fits their specific needs, and that delivers both short- and long-term value and support. We include our client’s input and feedback throughout their project, while advising and advocating for them every step of the way. Clients can expect a collaborative approach, with teamwork, transparency, straight-forward communication, and no surprises.

Our technology partners create solutions proven to drive success

Our technology partners create solutions
proven to

drive success

A unified customer-centric platform to better manage and understand your business.

We offer innovative Salesforce and Certinia solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.

Diabsolut is a Salesforce Summit level Consulting Partner and was named Certinia Partner of the Year.

Salesforce Partner Summit badge
Salesforce Partner since 2008 badge
Certinia Partner Badge
Certinia Partner of the Year badge
Certinia Partner of the Year Growth 2023 badge
Salesforce Partner Summit badge
Salesforce Partner since 2008 badge
Certinia Partner Badge
Certinia Partner of the Year badge
Certinia Partner of the Year Growth 2023 badge
Salesforce logo

Salesforce

Get to know the provider of the world's #1 CRM.

Whether you’re new to the Salesforce world or looking to expand your solution, Diabsolut can help you navigate the Salesforce ecosystem to find the best solution to meet your organization’s needs. The Salesforce platform is top rated, scalable, offers low- and no-code configuration options, and is designed to integrate well with other Salesforce and 3rd-party technology. Salesforce also offers a variety of industry specific solutions that Diabsolut can implement to ensure faster ROI and added value.

“The team have been, hands down, one of the best partners I have ever worked with.”

Orly T. Vallario – Enterprise Account Executive

Certinia logo

formerly FinancialForce

From opportunity to renewal — extend the value of your Salesforce platform.

Certinia formerly FinancialForce is a Salesforce partner that offers top rated solutions to add value, functionality, and tools to your Salesforce platform — with options for enterprise resource planning (ERP), professional services automation (PSA) and analytics, customer success, and more. Our Certinia implementations connect areas of your business to make operations more customer-centric and efficient, while improving visibility and insight across your organization.

“Big shout-out to the entire Diabsolut team who did an incredible job as our partner. I have really enjoyed working with their team and I appreciate all the time and effort they put in.”

Colleen Clifford – Account Executive

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AppExchange rating

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CSAT Score

What we

do

Technology implementations and integrations are the core of our business, and we offer complimentary services to help support our clients’ success.

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Managed Services

At Diabsolut we’re 100% focused on our clients’ long-term success. Our flexible advisory and managed services cover a variety of needs, including transitional support, ongoing solution enhancements, troubleshooting, or whatever solution assistance your organization may need.

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Change Management

We help clients develop thorough, properly planned, and fully executed change management plans that focus on keeping an organization’s people engaged and onboard during their digital transformation, to increase stakeholder buy-in and user adoption rates.

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Training

Our end-user training is designed to make a personal impact; preparing the people using the solution to be comfortable and capable of using it correctly the day the project goes live.

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Talent Management

There’s an important link between an organization’s performance and its people. We offer a variety of services, including technology focused staff augmentation, team building, and permanent placement, which help mitigate risks and drive transformational change.

null

Managed Services

At Diabsolut we’re 100% focused on our clients’ long-term success. Our flexible advisory and managed services cover a variety of needs, including transitional support, ongoing solution enhancements, troubleshooting, or whatever solution assistance your organization may need.

null

Change Management

We help clients develop thorough, properly planned, and fully executed change management plans that focus on keeping an organization’s people engaged and onboard during their digital transformation, to increase stakeholder buy-in and user adoption rates.

null

Training

Our end-user training is designed to make a personal impact; preparing the people using the solution to be comfortable and capable of using it correctly the day the project goes live.

null

Talent Management

There’s an important link between an organization’s performance and its people. We offer a variety of services, including technology focused staff augmentation, team building, and permanent placement, which help mitigate risks and drive transformational change.

Browse our

custom solutions

We have several offerings designed to address common industry-specific concerns or solution gaps, deliver faster time-to-value, or target areas that will yield higher impact ROI and benefits for our clients.

Trusted

partner.

Successful

results.

Field Service

“The Diabsolut team brought strong subject matter expertise and a strong commitment to our success to the project. Because of their strength, we were able to meet expectations and deliver this time sensitive initiative on time with the necessary functionality.”

Ryan Wiehagen
Associate Director Information Technology
Geisinger Health Plan

Revenue

“Launching a new product is a huge undertaking with interdependent deadlines, and Diabsolut was very mindful of that. They quickly captured exactly what we wanted Salesforce CPQ to do for us and implemented it on time, while adjusting and reacting to problems and new requirements  in real-time.”


Pete Barrie​​

Product Manager
Sani-Matic

Higher Education

“The team of experts from Diabsolut went above and beyond to ensure our project objectives were met and custom fit to the needs of our institution. It was a pleasure working with everyone on their team and we highly recommend them to other post-secondary institutions looking to grow their Salesforce implementation.”

Patrick Dudley
CRM Administrator / Senior Analyst – IT Services
Lethbridge College

Nonprofit

“It was a true pleasure to work with the Diabsolut team. They were reliable and flexible in accommodating our requests. As a nonprofit organization with limited funds, they’ve always found solutions that fit in our budget. During our Lightning migration project, they worked around the clock so that we could meet our deadlines. We really appreciated that. We had minimum knowledge about Salesforce, and whenever we had a question, we could always rely on Diabsolut for the answer.”

YMCA Greater Toronto

Field Service

“The Diabsolut team brought strong subject matter expertise and a strong commitment to our success to the project. Because of their strength, we were able to meet expectations and deliver this time sensitive initiative on time with the necessary functionality.”

Ryan Wiehagen
Associate Director Information Technology
Geisinger Health Plan

Revenue

“Launching a new product is a huge undertaking with interdependent deadlines, and Diabsolut was very mindful of that. They quickly captured exactly what we wanted Salesforce CPQ to do for us and implemented it on time, while adjusting and reacting to problems and new requirements  in real-time.”


Pete Barrie​​

Product Manager
Sani-Matic

Higher Education

“The team of experts from Diabsolut went above and beyond to ensure our project objectives were met and custom fit to the needs of our institution. It was a pleasure working with everyone on their team and we highly recommend them to other post-secondary institutions looking to grow their Salesforce implementation.”

Patrick Dudley
CRM Administrator / Senior Analyst – IT Services
Lethbridge College

Nonprofit

“It was a true pleasure to work with the Diabsolut team. They were reliable and flexible in accommodating our requests. As a nonprofit organization with limited funds, they’ve always found solutions that fit in our budget. During our Lightning migration project, they worked around the clock so that we could meet our deadlines. We really appreciated that. We had minimum knowledge about Salesforce, and whenever we had a question, we could always rely on Diabsolut for the answer.”

YMCA Greater Toronto

Rapid time-to-value results

no matter where you are in your transformation journey.