September 15-17, 2026 | San Francisco, CA & Salesforce+

Agentic AI for service, field service and professional services.
Proven on ourselves first.


WHY DIABSOLUT
Why meet with Diabsolut at Dreamforce
AGENTIC AI
You want an agentic AI plan that survives contact with your existing systems.
WHAT’S HAPPENING
You’re running field service, PSA, or ERP on Salesforce or Certinia and want to know what’s actually working for your peers right now.
RIGHT PARTNER
You want a partner with the track record to match the ambition — 20+ years delivering on Salesforce as a Summit Partner, and Certinia’s 2025 Partner of the Year.
SPEAKER SESSIONS
Our team's speaking this year — here's where to find them.

Speaker
Uriah Hakala
SVP, Professional Services
Date: Tuesday, September 15, 2026
Time: 2:00 PM – 2:20 PM
Location: Moscone Center – Theatre Session
See how consulting firm Diabsolut used Certinia Staffing Agent on AgentExchange to automate project scoping and staffing directly inside Slack, drastically cutting down six-month project cycles.

Speaker
Nana Gregg
Senior Solutions Architect
Date: Wednesday, September 16, 2026
Time: 11:30 AM – 12:15 PM
Location: Moscone West, L2, Community Networking 2
AI can do a lot — but it will never be you. In this honest and open conversation, we’ll tackle imposter syndrome head-on and help you recognize and vocalize the irreplaceable value you bring.

Speaker
Nana Gregg
Senior Solutions Architect
Date: Wednesday, September 16, 2026
Time: 10:30 AM – 10:50 AM
Location: Moscone West, L2, Trailblazer Theater
The agentic world demands technical and interpersonal skills. Discover three elements of project success — and leave with techniques to build your confidence, credibility, and impact in your work.

Speaker
John Pettifor
SVP, Innovation & Industries
Date: TBD
Time: TBD
Location: TBD
AI agents are multiplying across every team and platform. Learn how Agent Fabric helps you build a single control plane to see, control, and govern them all.
HOSTED CONVERSATIONS
Step Away From the Crowd. Pull Up a Chair.
THE DIABSOLUT TABLE
The Diabsolut table, at Certinia's Fogo de Chão home base
Skip the box lunch. Pull up a chair at the Diabsolut table.
201 3rd Street, San Francisco, CA 94103 — just steps from the Dreamforce campground.
Get away from the crowd to meet with our Salesforce and Certinia experts over breakfast or lunch.
VIP LUNCH & DEMO
Plated lunch.
Live demo.
Tuesday, Wednesday, and Thursday — two seatings each day, one hour each (12–1pm | 1–2pm).
Reserve a seat at the Diabsolut table for a plated lunch — premium cuts, fresh seafood, and cocktails — paired with a live look at Agentic Service and Agentic Enterprise in action.
CERTINIA CAMPUS & INDUSTRY ROUNDTABLE
What's actually stopping your services org from going agentic?


Date” Wednesday, September 16, 2026
Time: 12:00-1:15 PM
Location: Private dining room, Fogo de Chão | 15 seats
Every services org says they’re moving toward AI-enabled operations. Maturity looks nothing alike from one to the next. Join Diabsolut and Certinia professional services executives for a slide-free lunch conversation about where organizations actually stand — what’s automated, what’s still manual, and what’s blocking the next step. We’ll draw on our own experience running Certinia’s Veda AI across staffing, delivery, and customer success — including our own Staffing Agent results.
OUR TEAM
From the Stage to the Show Floor: We’re at Dreamforce

Stephen Timms
Chief Executive Officer

John Pettifor
Senior VP, Industries and Innovation

Uriah Hakala
Senior VP, Professional Services

Naeem Khalid
Country Manager, UK & Ireland | VP, Customer Success

Michelle Stute
Senior Director, Marketing

Rachel Chand
Senior Director, Solution Engineering

Jeremy Telycenas
Director, Partner Alliances

Nana Gregg
Senior Solution Architect

Michael Smith
Senior Solutions Consultant

Andrew Park
Outcomes Advisor

Bryan Burns
Outcomes Advisor

Jeff Davis
Outcomes Advisor

Stephen Sugumar
Outcomes Advisor

Shmuel Pressman
Outcomes Advisor
Become an Agentic Enterprise
Where humans, agents, and platforms drive customer success together.
AGENTIC ENTERPRISE
Becoming an Agentic Enterprise doesn't start or end at Dreamforce.
If you want the fuller picture — how we define an agentic enterprise, what it takes to get there, and what we’ve learned building these systems for clients — that’s where our hub comes in.

Jeremy Telycenas
Director, Partner Alliances
jtelycenas@diabsolut.com
416.901.9385
Michelle Stute
Senior Director, Marketing
mstute@diabsolut.com
949.632.3652
www.diabsolut.com

