Configuration - Workflow Actions

14a.

Go to Setup Process Automation Workflow Actions Outbound Message Click on OGM Click on Clone.
Provide the required data like Endpoint URL and Endpoint WSDL.

14b.

Add the cloned OGM to the Workflow Rule.
Go to Setup
Workflow Rules StatusChange, and click on Edit.

14c.

Click on Add Workflow Action, then click on Select Existing Action.

14d.

In Search, select Outbound message (1) – Select Cloned Outbound Message created in step 14a (2) – Add to right (3) – Save (4).

14e.

After adding Outbound message to Workflow Rules, click on Done.

15.

To send email alerts on Work Order status change
Go to Setup
Process Automation Workflow Actions Email Alerts Send Email.
Click on Edit and configure Recipients and Additional Emails.