{"id":23504,"date":"2025-02-07T07:00:59","date_gmt":"2025-02-07T12:00:59","guid":{"rendered":"https:\/\/diabsolut.com\/?p=23504"},"modified":"2026-03-10T11:40:42","modified_gmt":"2026-03-10T15:40:42","slug":"optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants","status":"publish","type":"post","link":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/","title":{"rendered":"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants"},"content":{"rendered":"

Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants\u00a0<\/span><\/h1>\n

Introduction<\/span><\/b> \"Optimizing<\/span><\/h4>\n

Certinia PSA est une solution puissante con\u00e7ue pour aider les entreprises \u00e0 g\u00e9rer leurs ressources, leurs projets et leurs op\u00e9rations financi\u00e8res. Cependant, comme tout syst\u00e8me complexe, elle comporte des d\u00e9fis, allant des retards et de la gestion inefficace des ressources aux difficult\u00e9s de mise \u00e0 l’\u00e9chelle et d’adoption. De nombreuses organisations sont confront\u00e9es \u00e0 des t\u00e2ches \u00e9crasantes, \u00e0 des ressources internes limit\u00e9es et \u00e0 des priorit\u00e9s changeantes, ce qui entra\u00eene des retards et des inefficacit\u00e9s.<\/p>\n

Le mod\u00e8le FLEX ON FLEX OFF<\/strong> de Diabsolut fournit une solution agile et \u00e9volutive qui aide les entreprises \u00e0 \u00e9liminer les retards, \u00e0 am\u00e9liorer les op\u00e9rations et \u00e0 favoriser le succ\u00e8s \u00e0 long terme sans surcharger les \u00e9quipes internes.<\/p>\n

Principaux probl\u00e8mes et solutions de Certinia PSA<\/span><\/b>\u00a0<\/span><\/h4>\n\n\n\n\n\n\n\n\n
D\u00e9fi commercial<\/strong><\/td>\nLe probl\u00e8me<\/strong><\/td>\nNotre solution<\/strong><\/td>\n<\/tr>\n
Contraintes de ressources<\/strong><\/td>\nLes \u00e9quipes internes sont d\u00e9bord\u00e9es, ce qui rend difficile la gestion des arri\u00e9r\u00e9s.<\/td>\nDiabsolut fournit des experts PSA \u00e0 la demande<\/strong> pour \u00e9liminer les arri\u00e9r\u00e9s rapidement et efficacement.<\/td>\n<\/tr>\n
Supervision et ex\u00e9cution du projet <\/strong><\/td>\nLe manque de visibilit\u00e9 entra\u00eene des retards et des d\u00e9lais non respect\u00e9s.<\/td>\nLa gestion de projet centralis\u00e9e<\/strong> dans Certinia am\u00e9liore la collaboration et garantit une livraison dans les d\u00e9lais.<\/td>\n<\/tr>\n
Facturation et gestion financi\u00e8re<\/strong><\/td>\nUne facturation inexacte perturbe les flux de tr\u00e9sorerie et les relations clients.<\/td>\nNous configurons Certinia pour g\u00e9n\u00e9rer des enregistrements de facturation<\/strong> pr\u00e9cis et opportuns, pr\u00eats pour l’int\u00e9gration au syst\u00e8me financier.<\/td>\n<\/tr>\n
Personnalisation et \u00e9volutivit\u00e9<\/strong><\/td>\nLes d\u00e9fis d\u2019\u00e9volutivit\u00e9 et la dette technique \u00e9lev\u00e9e ont un impact sur les performances.<\/td>\nDes solutions low-code\/no-code sur mesure<\/strong> pour garantir une \u00e9volutivit\u00e9 transparente sans complexit\u00e9 inutile.<\/td>\n<\/tr>\n
Adoption et formation des utilisateurs<\/strong><\/td>\nUne faible adoption par les utilisateurs r\u00e9duit le retour sur investissement et l\u2019efficacit\u00e9 du syst\u00e8me.<\/td>\nNous proposons des programmes de formation g\u00e9r\u00e9s et de gestion du changement<\/strong> pour accro\u00eetre l’adoption et l’efficacit\u00e9.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

\"\"<\/span><\/b><\/h4>\n

Comment le mod\u00e8le FLEX ON FLEX OFF de Diabsolut r\u00e9sout les d\u00e9fis de Certinia<\/span><\/b>\u00a0<\/span><\/h4>\n

\u2705 Expertise PSA \u00e0 la demande \u2013<\/strong> B\u00e9n\u00e9ficiez d’un acc\u00e8s imm\u00e9diat aux sp\u00e9cialistes PSA de Certinia sans engagement \u00e0 long terme.<\/p>\n

\u2705 Support \u00e9volutif \u2013<\/strong> Ajustez les ressources \u00e0 la hausse ou \u00e0 la baisse en fonction des fluctuations de la charge de travail et des besoins de l’entreprise.<\/p>\n

\u2705 Ex\u00e9cution efficace \u2013<\/strong> R\u00e9solution simplifi\u00e9e des arri\u00e9r\u00e9s, am\u00e9liorations des projets et optimisation financi\u00e8re.<\/p>\n

Le succ\u00e8s en action<\/span><\/b>\u00a0<\/span><\/h4>\n

Une soci\u00e9t\u00e9 de conseil internationale rencontrait fr\u00e9quemment des pannes du syst\u00e8me Certinia PSA et des erreurs de reporting, ce qui entra\u00eenait des retards dans les projets. Les services de conseil et de gestion de Diabsolut lui ont fourni les r\u00e9sultats suivants\u00a0:<\/p>\n

\u2714 Le temps de r\u00e9solution des pannes a \u00e9t\u00e9 r\u00e9duit de 50\u00a0%.<\/p>\n

\u2714 La disponibilit\u00e9 du syst\u00e8me s’est consid\u00e9rablement am\u00e9lior\u00e9e, garantissant des op\u00e9rations ininterrompues.<\/p>\n

\u2714 Les \u00e9quipes informatiques ont r\u00e9cup\u00e9r\u00e9 de la bande passante pour se concentrer sur des initiatives strat\u00e9giques plut\u00f4t que sur le d\u00e9pannage.<\/p>\n

\"\"<\/span><\/b><\/h3>\n

Pourquoi devenir partenaire de Diabsolut ?<\/span><\/b><\/h3>\n

Chez Diabsolut, nous allons au-del\u00e0 des impl\u00e9mentations de base. En tant que premier \u00e0 fournir des int\u00e9grations Salesforce + Certinia de bout en bout,<\/strong> nous proposons des services consultatifs et services g\u00e9r\u00e9s<\/a> personnalis\u00e9s qui \u00e9voluent avec votre entreprise. Notre mod\u00e8le FLEX ON FLEX OFF<\/strong> vous permet de tirer le meilleur parti de votre investissement Certinia sans frais g\u00e9n\u00e9raux inutiles.<\/p>\n

\ud83d\udd39 Assistance tout au long du cycle de vie \u2013<\/strong> des ventes et des finances \u00e0 la cha\u00eene d’approvisionnement et aux services professionnels.<\/p>\n

\ud83d\udd39 Taux d’adoption des utilisateurs les plus \u00e9lev\u00e9s \u2013<\/strong> gr\u00e2ce \u00e0 une formation pratique et \u00e0 la gestion du changement.<\/p>\n

\ud83d\udd39 Solutions sur mesure<\/strong> \u2013 configur\u00e9es sp\u00e9cifiquement pour les besoins de votre entreprise.<\/p>\n

Pr\u00eat \u00e0 surmonter vos d\u00e9fis Certinia ?<\/span><\/b><\/h4>\n

R\u00c9SERVEZ MAINTENANT<\/a> pour profiter de notre consultation gratuite limit\u00e9e de 30 minutes<\/strong> avec nos experts.<\/p>\n","protected":false},"excerpt":{"rendered":"

Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants\u00a0 Introduction Certinia PSA est une solution puissante con\u00e7ue pour aider les entreprises \u00e0 g\u00e9rer leurs ressources, leurs projets et leurs op\u00e9rations financi\u00e8res. Cependant, comme tout syst\u00e8me complexe, elle comporte des d\u00e9fis, allant des retards et de la gestion inefficace des ressources aux difficult\u00e9s…<\/p>\n","protected":false},"author":53,"featured_media":23269,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2886,3154],"tags":[2601],"class_list":["post-23504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-certinia-fr","category-blog-services-professionnels","tag-certinia-psa-fr"],"yoast_head":"\nOptimisation de Certinia PSA | Diabsolut<\/title>\n<meta name=\"description\" content=\"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants\" \/>\n<meta property=\"og:description\" content=\"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/\" \/>\n<meta property=\"og:site_name\" content=\"Diabsolut\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DiabsolutCom\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-07T12:00:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-10T15:40:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Professional Services Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Diabsolut\" \/>\n<meta name=\"twitter:site\" content=\"@Diabsolut\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Professional Services Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/\"},\"author\":{\"name\":\"Professional Services Team\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#\\\/schema\\\/person\\\/b94b26ccda6eac7403544490408da59a\"},\"headline\":\"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants\",\"datePublished\":\"2025-02-07T12:00:59+00:00\",\"dateModified\":\"2026-03-10T15:40:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/\"},\"wordCount\":708,\"publisher\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg\",\"keywords\":[\"Certinia PSA\"],\"articleSection\":[\"Certinia\",\"Services professionnels\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/\",\"name\":\"Optimisation de Certinia PSA | Diabsolut\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg\",\"datePublished\":\"2025-02-07T12:00:59+00:00\",\"dateModified\":\"2026-03-10T15:40:42+00:00\",\"description\":\"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#primaryimage\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg\",\"contentUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg\",\"width\":1000,\"height\":667,\"caption\":\"Optimizing Certinia PSA: Addressing Backlogs, Enhancements, and Common Challenges\u00a0\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#website\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/\",\"name\":\"Diabsolut\",\"description\":\"Salesforce, Agentforce & Certinia Experts\",\"publisher\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/diabsolut.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#organization\",\"name\":\"Diabsolut\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Logo-Diabsolut.png\",\"contentUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Logo-Diabsolut.png\",\"width\":376,\"height\":201,\"caption\":\"Diabsolut\"},\"image\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/DiabsolutCom\\\/\",\"https:\\\/\\\/x.com\\\/Diabsolut\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/diabsolut\\\/\",\"https:\\\/\\\/www.instagram.com\\\/diabsolutcom\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCnEvBmkwDdGiXeh7f62mSHA\\\/featured\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#\\\/schema\\\/person\\\/b94b26ccda6eac7403544490408da59a\",\"name\":\"Professional Services Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g\",\"caption\":\"Professional Services Team\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Optimisation de Certinia PSA | Diabsolut","description":"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/","og_locale":"fr_FR","og_type":"article","og_title":"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants","og_description":"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.","og_url":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/","og_site_name":"Diabsolut","article_publisher":"https:\/\/www.facebook.com\/DiabsolutCom\/","article_published_time":"2025-02-07T12:00:59+00:00","article_modified_time":"2026-03-10T15:40:42+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg","type":"image\/jpeg"}],"author":"Professional Services Team","twitter_card":"summary_large_image","twitter_creator":"@Diabsolut","twitter_site":"@Diabsolut","twitter_misc":{"\u00c9crit par":"Professional Services Team","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#article","isPartOf":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/"},"author":{"name":"Professional Services Team","@id":"https:\/\/diabsolut.com\/#\/schema\/person\/b94b26ccda6eac7403544490408da59a"},"headline":"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants","datePublished":"2025-02-07T12:00:59+00:00","dateModified":"2026-03-10T15:40:42+00:00","mainEntityOfPage":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/"},"wordCount":708,"publisher":{"@id":"https:\/\/diabsolut.com\/#organization"},"image":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#primaryimage"},"thumbnailUrl":"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg","keywords":["Certinia PSA"],"articleSection":["Certinia","Services professionnels"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/","url":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/","name":"Optimisation de Certinia PSA | Diabsolut","isPartOf":{"@id":"https:\/\/diabsolut.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#primaryimage"},"image":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#primaryimage"},"thumbnailUrl":"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg","datePublished":"2025-02-07T12:00:59+00:00","dateModified":"2026-03-10T15:40:42+00:00","description":"Voyez comment optimiser Certinia PSA pour r\u00e9duire les arri\u00e9r\u00e9s, am\u00e9liorer les op\u00e9rations et r\u00e9soudre les d\u00e9fis courants plus rapidement.","breadcrumb":{"@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#primaryimage","url":"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg","contentUrl":"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/02\/Diab-Image-Featured-blog-Optimizing-Certinia-PSA-Addressing-Backlogs-Enhancements-and-Common-Challenges-1000x667-1.jpg","width":1000,"height":667,"caption":"Optimizing Certinia PSA: Addressing Backlogs, Enhancements, and Common Challenges\u00a0"},{"@type":"BreadcrumbList","@id":"https:\/\/diabsolut.com\/fr\/optimisation-de-certinia-psa-gestion-des-arrieres-ameliorations-et-defis-courants\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/diabsolut.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Optimisation de Certinia PSA : gestion des arri\u00e9r\u00e9s, am\u00e9liorations et d\u00e9fis courants"}]},{"@type":"WebSite","@id":"https:\/\/diabsolut.com\/#website","url":"https:\/\/diabsolut.com\/","name":"Diabsolut","description":"Salesforce, Agentforce & Certinia Experts","publisher":{"@id":"https:\/\/diabsolut.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/diabsolut.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/diabsolut.com\/#organization","name":"Diabsolut","url":"https:\/\/diabsolut.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/diabsolut.com\/#\/schema\/logo\/image\/","url":"https:\/\/diabsolut.com\/wp-content\/uploads\/2020\/03\/Logo-Diabsolut.png","contentUrl":"https:\/\/diabsolut.com\/wp-content\/uploads\/2020\/03\/Logo-Diabsolut.png","width":376,"height":201,"caption":"Diabsolut"},"image":{"@id":"https:\/\/diabsolut.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DiabsolutCom\/","https:\/\/x.com\/Diabsolut","https:\/\/www.linkedin.com\/company\/diabsolut\/","https:\/\/www.instagram.com\/diabsolutcom\/","https:\/\/www.youtube.com\/channel\/UCnEvBmkwDdGiXeh7f62mSHA\/featured"]},{"@type":"Person","@id":"https:\/\/diabsolut.com\/#\/schema\/person\/b94b26ccda6eac7403544490408da59a","name":"Professional Services Team","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6c8a9ff8066344d0d03fde82ac10fe5a59f74aa595b3fa09f75fe3e75abd9221?s=96&d=mm&r=g","caption":"Professional Services Team"}}]}},"_links":{"self":[{"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/posts\/23504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/comments?post=23504"}],"version-history":[{"count":5,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/posts\/23504\/revisions"}],"predecessor-version":[{"id":24671,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/posts\/23504\/revisions\/24671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/media\/23269"}],"wp:attachment":[{"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/media?parent=23504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/categories?post=23504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/diabsolut.com\/fr\/wp-json\/wp\/v2\/tags?post=23504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}