{"id":19753,"date":"2023-11-13T07:12:27","date_gmt":"2023-11-13T12:12:27","guid":{"rendered":"https:\/\/diabsolut.com\/?p=19753"},"modified":"2025-12-05T07:35:45","modified_gmt":"2025-12-05T12:35:45","slug":"salesforce-ai-cloud","status":"publish","type":"post","link":"https:\/\/diabsolut.com\/fr\/salesforce-ai-cloud\/","title":{"rendered":"Guide rapide sur l\u2019intelligence artificielle, l\u2019IA g\u00e9n\u00e9rative et Salesforce AI Cloud"},"content":{"rendered":"<h1>Guide rapide sur l\u2019intelligence artificielle, l\u2019IA g\u00e9n\u00e9rative et Salesforce AI Cloud<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19750 alignright\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-450x300.jpg\" alt=\"\" width=\"435\" height=\"290\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Diab-Image-Featured-Blog-AICloud-Nov2023-185x123.jpg 185w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/>L&rsquo;intelligence artificielle (IA) et l&rsquo;IA g\u00e9n\u00e9rative sont devenus des mots \u00e0 la mode, mais <a href=\"https:\/\/www.mckinsey.com\/capabilities\/mckinsey-digital\/our-insights\/the-economic-potential-of-generative-ai-the-next-productivity-frontier#key-insights\" target=\"_blank\" rel=\"noopener\">\u00e0 juste titre<\/a>. Les r\u00e9centes avanc\u00e9es dans le domaine de l&rsquo;IA, notamment l&rsquo;IA g\u00e9n\u00e9rative, en ont fait l&rsquo;une des technologies les plus importantes et l&rsquo;une des innovations les plus marquantes de notre \u00e9poque.<\/p>\n<p>L&rsquo;IA g\u00e9n\u00e9rative a entra\u00een\u00e9 des changements \u00e0 un rythme si rapide qu&rsquo;il a <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-executive-order-trust\/?utm_campaign=amer_sfnewsaw&amp;utm_source=linkedin&amp;utm_medium=organic_social&amp;utm_content=Salesforce+News_\" target=\"_blank\" rel=\"noopener\">incit\u00e9 les l\u00e9gislateurs \u00e0 prendre des mesures de contr\u00f4le<\/a>, et ils ne sont pas les seuls \u00e0 s&rsquo;inqui\u00e9ter des risques qu&rsquo;elle peut poser. Les chefs d&rsquo;entreprise reconnaissent <a href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-research\/\" target=\"_blank\" rel=\"noopener\">les immenses avantages potentiels de l&rsquo;IA g\u00e9n\u00e9rative<\/a>, mais ont \u00e9galement des pr\u00e9occupations, principalement en mati\u00e8re de s\u00e9curit\u00e9, de protection de la vie priv\u00e9e et de partialit\u00e9 des donn\u00e9es.<\/p>\n<p>Alors comment les organisations peuvent-elles tirer parti de ce jalon technologique qu&rsquo;est l&rsquo;IA g\u00e9n\u00e9rative, tout en att\u00e9nuant les risques? En d\u00e9veloppant une meilleure compr\u00e9hension de son fonctionnement et en investissant dans des solutions d&rsquo;IA g\u00e9n\u00e9rative qui permettent de contr\u00f4ler les risques &#8211; ce \u00e0 quoi ce blog va contribuer.<\/p>\n<p>Les informations ci-dessous expliquent la diff\u00e9rence entre l&rsquo;IA traditionnelle et l&rsquo;IA g\u00e9n\u00e9rative, et fournissent des d\u00e9tails sur Salesforce AI Cloud, qui est un exemple d&rsquo;IA g\u00e9n\u00e9rative offrant des avantages tout en limitant les risques, pour tous ceux qui cherchent \u00e0 ajouter une fonctionnalit\u00e9 d&rsquo;IA g\u00e9n\u00e9rative \u00e0 leur feuille de route de solutions.<\/p>\n<h4><strong>L&rsquo;IA, l&rsquo;IA g\u00e9n\u00e9rative et Salesforce AI Cloud<\/strong><\/h4>\n<p>Quelle est la diff\u00e9rence entre l&rsquo;IA traditionnelle et l&rsquo;IA g\u00e9n\u00e9rative? <a href=\"https:\/\/www.forbes.com\/sites\/bernardmarr\/2023\/07\/24\/the-difference-between-generative-ai-and-traditional-ai-an-easy-explanation-for-anyone\/?sh=44ad4fa4508a\" target=\"_blank\" rel=\"noopener\">Cet article<\/a> entre dans les d\u00e9tails, mais voici un r\u00e9sum\u00e9 de base:<\/p>\n<ul>\n<li>L&rsquo;IA traditionnelle est con\u00e7ue pour la reconnaissance des mod\u00e8les, l&rsquo;analyse et les pr\u00e9dictions<\/li>\n<li>L&rsquo;IA g\u00e9n\u00e9rative utilise des LLM (mod\u00e8les de grand langage) avec le traitement du langage naturel et l&rsquo;analyse pour reconna\u00eetre des mod\u00e8les et produire un contenu conforme \u00e0 la demande d&rsquo;un utilisateur; elle est \u00e9galement connue pour sa capacit\u00e9 \u00e0 cr\u00e9er une r\u00e9ponse semblable \u00e0 celle d&rsquo;un \u00eatre humain<\/li>\n<li>Lorsque les gens pensent \u00e0 l&rsquo;IA g\u00e9n\u00e9rative, le GPT (Generative Pre-Trained Transformer ou Generative AI) leur vient g\u00e9n\u00e9ralement \u00e0 l&rsquo;esprit; le GPT est un type de LLM<\/li>\n<li>L&rsquo;IA g\u00e9n\u00e9rative peut \u00eatre utilis\u00e9e pour r\u00e9pondre aux besoins des entreprises et aux attentes des clients de la m\u00eame mani\u00e8re que l&rsquo;IA le fait d\u00e9j\u00e0, mais de mani\u00e8re plus efficace et plus rapide<\/li>\n<\/ul>\n<p>Qu&rsquo;est-ce que cela signifie concr\u00e8tement?<\/p>\n<p>Les outils d&rsquo;IA g\u00e9n\u00e9rative peuvent faire des suggestions intelligentes bas\u00e9es sur ce qu&rsquo;ils voient, automatiser les processus de mani\u00e8re plus flexible et fournir une exp\u00e9rience client plus finement adapt\u00e9e \u00e0 un client individuel. Par exemple, pour l&rsquo;enseignement sup\u00e9rieur, ils pourraient aider \u00e0 cr\u00e9er un environnement d&rsquo;apprentissage plus adaptatif et personnalis\u00e9 en analysant les performances pass\u00e9es et les centres d&rsquo;int\u00e9r\u00eat d&rsquo;un \u00e9tudiant.<\/p>\n<p>Quelle est la place de Salesforce et de Salesforce AI Cloud dans ce contexte?<\/p>\n<p>Salesforce investit massivement dans les technologies d&rsquo;IA depuis 2016, en commen\u00e7ant par Einstein. Ses innovations en mati\u00e8re d&rsquo;IA constituent donc un excellent exemple d&rsquo;IA et d&rsquo;IA g\u00e9n\u00e9rative \u00e0 utiliser dans un environnement professionnel.<\/p>\n<ul>\n<li>Consid\u00e9rez Salesforce AI Cloud comme un terme g\u00e9n\u00e9rique pour toutes les applications g\u00e9n\u00e9ratives d&rsquo;IA\/GPT de Salesforce (Sales GPT, Service GPT, etc.)<\/li>\n<li>La liste actuelle des technologies Salesforce avec lesquelles il peut s&rsquo;int\u00e9grer comprend <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/overview\/?d=7010M000001yE38&amp;internal=true\" target=\"_blank\" rel=\"noopener\">Einstein<\/a>, <a href=\"https:\/\/www.salesforce.com\/products\/genie\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noopener\">Data Cloud<\/a>, <a href=\"http:\/\/tableau.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noopener\">Tableau<\/a>, <a href=\"https:\/\/www.salesforce.com\/products\/platform\/workflow-automation\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noopener\">Flow<\/a> et MuleSoft<\/li>\n<li>C&rsquo;est ainsi que Salesforce int\u00e8gre l&rsquo;IA g\u00e9n\u00e9rative dans ses applications existantes<\/li>\n<li>Son mode de fonctionnement offre une excellente analyse de la gestion des risques associ\u00e9s \u00e0 l&rsquo;IA g\u00e9n\u00e9rative<\/li>\n<\/ul>\n<h5>Salesforce AI Cloud: un exemple d&rsquo;utilisation commerciale du GPT et d&rsquo;att\u00e9nuation des risques li\u00e9s \u00e0 l&rsquo;IA<\/h5>\n<p>Comme indiqu\u00e9 ci-dessus, les applications GPT de Salesforce AI Cloud utilisent un LLM GPT avec un traitement du langage naturel et des analyses pour reconna\u00eetre des mod\u00e8les et produire un contenu conforme \u00e0 la demande d&rsquo;un utilisateur.<\/p>\n<p>Qu&rsquo;en est-il de l&rsquo;utilisation par les entreprises ?<\/p>\n<ol>\n<li>Pour utiliser une application GPT de Salesforce AI Cloud, l&rsquo;utilisateur commence par une invite ou une question, comme s&rsquo;il utilisait ChatGPT ou d&rsquo;autres applications d&rsquo;IA g\u00e9n\u00e9rative accessibles au public<\/li>\n<li>Les applications \u00e9tant bas\u00e9es sur la plate-forme Salesforce, les donn\u00e9es combin\u00e9es \u00e0 l&rsquo;invite de l&rsquo;utilisateur pour le traitement et l&rsquo;analyse sont des donn\u00e9es clients et commerciales provenant de l&rsquo;ensemble de la plate-forme (y compris d&rsquo;autres nuages Salesforce ou applications\/syst\u00e8mes int\u00e9gr\u00e9s)<\/li>\n<li>Cela signifie que les r\u00e9sultats de l&rsquo;invite sont hautement personnalis\u00e9s pour l&rsquo;organisation concern\u00e9e<\/li>\n<\/ol>\n<p>La fonctionnalit\u00e9 n&rsquo;est pas limit\u00e9e aux exemples \u00e9num\u00e9r\u00e9s ci-dessous, mais la gamme Salesforce GPT actuelle et des exemples de leur automatisation incluent:<\/p>\n<ul>\n<li><strong>Sales GPT \u2013 <\/strong>automatisez les t\u00e2ches li\u00e9es \u00e0 la vente, telles que la r\u00e9daction de courriels et la planification de r\u00e9unions<\/li>\n<li><strong>Service GPT<\/strong> \u2013 pour les t\u00e2ches de service apr\u00e8s-vente\/de terrain telles que la cr\u00e9ation de bons de travail sur la base des donn\u00e9es et de l&rsquo;historique des services<\/li>\n<li><strong>Marketing GPT <\/strong>\u2013 pour les t\u00e2ches de marketing telles que la g\u00e9n\u00e9ration de recommandations pr\u00e9cises pour le ciblage<\/li>\n<li><strong>Commerce GPT<\/strong> \u2013 automatisations li\u00e9es aux entreprises et aux clients, y compris des descriptions de produits individualis\u00e9es pour augmenter les commandes<\/li>\n<li><strong>Slack GPT \u2013 <\/strong>interface conversationnelle ; peut faire des choses comme construire des flux sans code pour simplifier le d\u00e9ploiement d&rsquo;automatisations d&rsquo;IA<\/li>\n<li><strong>Tableau GPT<\/strong> \u2013 simplifie l&rsquo;utilisation et les processus de donn\u00e9es et d&rsquo;analyse avec des \u00e9l\u00e9ments tels que la g\u00e9n\u00e9ration de visuels bas\u00e9s sur l&rsquo;analyse et des recommandations pour atteindre les objectifs<\/li>\n<li><strong>Flow GPT<\/strong> \u2013 tout ce qui concerne le flux de travail, y compris la cr\u00e9ation de flux de travail via des invites pour am\u00e9liorer l&rsquo;automatisation dans votre entreprise<\/li>\n<li><strong>Apex GPT<\/strong> \u2013 pour coder plus rapidement et rechercher les erreurs ou les vuln\u00e9rabilit\u00e9s de mani\u00e8re plus approfondie<\/li>\n<\/ul>\n<p>Pour avoir une meilleure id\u00e9e des avantages, pensez aux donn\u00e9es clients et commerciales de votre propre organisation combin\u00e9es aux exemples d&rsquo;automatisation \u00e9num\u00e9r\u00e9s ci-dessus, y compris le temps, les efforts et les ressources qu&rsquo;il faut actuellement aux \u00e9quipes ou aux individus pour accomplir ces t\u00e2ches.<\/p>\n<p>O\u00f9 l&rsquo;att\u00e9nuation des risques entre-t-elle en jeu?<\/p>\n<p>L&rsquo;ensemble du processus implique ce que l&rsquo;on appelle la <a href=\"https:\/\/www.salesforce.com\/products\/secure-ai\/\" target=\"_blank\" rel=\"noopener\">couche de confiance Einstein GPT<\/a>, qui s\u00e9pare les donn\u00e9es sensibles et aide \u00e0 garantir que les clients conservent la gouvernance de leurs donn\u00e9es gr\u00e2ce \u00e0 des contr\u00f4les des donn\u00e9es et de la confidentialit\u00e9.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19748\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-450x253.png\" alt=\"Einstein Trust Layer - SA\" width=\"576\" height=\"324\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-450x253.png 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-300x169.png 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-1024x576.png 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-768x432.png 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-550x310.png 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-175x98.png 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-140x79.png 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-600x338.png 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-500x281.png 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-225x127.png 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-200x113.png 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-170x96.png 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-1000x563.png 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-311x175.png 311w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-60x34.png 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-90x51.png 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-150x84.png 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-130x73.png 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-75x42.png 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-110x62.png 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-50x28.png 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-40x23.png 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-350x197.png 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer-185x104.png 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2023\/11\/Einstein-Trust-Layer.png 1100w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/p>\n<p>La couche de confiance Einstein GPT ajoute des \u00e9tapes automatis\u00e9es de meilleures pratiques de s\u00e9curit\u00e9 au processus d&rsquo;IA g\u00e9n\u00e9rative, ce qui en fait un facteur de diff\u00e9renciation majeur et id\u00e9al pour les entreprises, car elle donne \u00e0 Salesforce AI Cloud une longueur d&rsquo;avance en termes de l\u00e9gislation sur l&rsquo;IA g\u00e9n\u00e9rative.<\/p>\n<ul>\n<li>Il garantit que les applications GPT de Salesforce utilisent des techniques telles que la r\u00e9cup\u00e9ration s\u00e9curis\u00e9e des donn\u00e9es, l&rsquo;ancrage dynamique, le masquage des donn\u00e9es et la r\u00e9tention z\u00e9ro &#8211; en automatisant des \u00e9tapes importantes telles que l&rsquo;audit pour s&rsquo;assurer que les r\u00e9sultats sont exempts de tout biais et de toute toxicit\u00e9<\/li>\n<li>Il permet aux utilisateurs d&rsquo;acc\u00e9der en toute s\u00e9curit\u00e9 aux informations dont ils ont besoin tout en am\u00e9liorant les processus, mais garantit que les outils GPT de Salesforce AI Cloud ne conservent pas les donn\u00e9es personnelles (en raison de son architecture priv\u00e9e \u00e0 r\u00e9tention z\u00e9ro)<\/li>\n<li>Il permet de s&rsquo;assurer que les donn\u00e9es restent totalement priv\u00e9es et sous le contr\u00f4le de l&rsquo;organisation<\/li>\n<\/ul>\n<p>Salesforce dispose d&rsquo;un \u00e9cosyst\u00e8me ouvert, ce qui signifie qu&rsquo;il est con\u00e7u pour fonctionner avec d&rsquo;autres technologies, et c&rsquo;est l&rsquo;une des raisons pour lesquelles il s&rsquo;int\u00e8gre si bien avec d&rsquo;autres syst\u00e8mes. Cela signifie \u00e9galement que les clients qui adoptent Salesforce AI Cloud peuvent choisir d&rsquo;utiliser un autre LLM (mod\u00e8le \u00e0 grand langage; GPT est un type de LLM), tout en continuant \u00e0 b\u00e9n\u00e9ficier de la couche de confiance Einstein GPT.<\/p>\n<h5>Prochaines \u00e9tapes<\/h5>\n<p>Si votre organisation a besoin de conseils ou d&rsquo;assistance sur les solutions Salesforce ou Salesforce AI Cloud, <a href=\"https:\/\/diabsolut.com\/?page_id=30454&#038;lang=fr\" target=\"_blank\" rel=\"noopener\">contactez-nous<\/a>. Nous sommes l\u00e0 pour vous aider et nous sommes toujours ravis de vous expliquer comment des innovations telles que l&rsquo;IA g\u00e9n\u00e9rative peuvent avoir un impact sur votre secteur et votre entreprise.<\/p>\n<p>Vous souhaitez en savoir plus sur Salesforce AI Cloud?<\/p>\n<ul>\n<li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-gpt-resources\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.salesforce.com\/news\/stories\/salesforce-gpt-resources\/<\/a><\/li>\n<li><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/12\/Ai-cloud-news\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/12\/Ai-cloud-news\/<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Guide rapide sur l\u2019intelligence artificielle, l\u2019IA g\u00e9n\u00e9rative et Salesforce AI Cloud L&rsquo;intelligence artificielle (IA) et l&rsquo;IA g\u00e9n\u00e9rative sont devenus des mots \u00e0 la mode, mais \u00e0 juste titre. Les r\u00e9centes avanc\u00e9es dans le domaine de l&rsquo;IA, notamment l&rsquo;IA g\u00e9n\u00e9rative, en ont fait l&rsquo;une des technologies les plus importantes et l&rsquo;une des innovations les plus marquantes&#8230;<\/p>\n","protected":false},"author":35,"featured_media":19750,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2746,3150,2773],"tags":[2620,2622,2242,2623,2621],"class_list":["post-19753","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-general-fr","category-blog-ia","category-blog-salesforce-fr","tag-ai-fr","tag-ai-cloud-fr","tag-diab-fr","tag-einstein-fr","tag-generative-ai-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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