{"id":6939,"date":"2020-03-31T12:23:24","date_gmt":"2020-03-31T17:23:24","guid":{"rendered":"https:\/\/diabsolut.com\/?page_id=6939"},"modified":"2026-03-10T17:30:42","modified_gmt":"2026-03-10T21:30:42","slug":"blogue","status":"publish","type":"page","link":"https:\/\/diabsolut.com\/fr\/blogue\/","title":{"rendered":"Blogue"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-search us-field-style_1 layout_simple iconpos_right with_ripple\"><div class=\"w-search-form\"><form class=\"w-form-row for_text\" role=\"search\" action=\"https:\/\/diabsolut.com\/fr\/\" method=\"get\"><div class=\"w-form-row-field\"><input type=\"text\" name=\"s\" placeholder=\"Rechercher\" aria-label=\"Rechercher\" value\/><input type=\"hidden\" name=\"post_type\" value=\"post\" \/><input type=\"hidden\" name=\"lang\" value=\"fr\" \/><\/div><button class=\"w-search-form-btn w-btn\" type=\"submit\" aria-label=\"Rechercher\" style=\"--icon-size:18px;\"><i class=\"fas fa-search\"><\/i><\/button><\/form><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small width_custom\" style=\"--site-content-width:1500px;\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-grid us_grid type_grid layout_8122 cols_3 pagination_regular preload_style_spinner\" id=\"us_grid_1\" style=\"--columns:3;--gap:1.5rem;\" data-filterable=\"true\"><style>@media (max-width:1024px){#us_grid_1{--columns:2!important}}@media (max-width:600px){#us_grid_1{--columns:1!important}}.layout_8122 .w-grid-item-h{}.layout_8122 .usg_post_image_1{margin-bottom:1rem!important}.layout_8122 .usg_post_title_1{font-size:1.4rem!important;margin-bottom:0.5rem!important}.layout_8122 .usg_hwrapper_1{color:#999!important;font-size:0.9rem!important}.layout_8122 .usg_post_content_1{margin-top:0.5rem!important}.layout_8122 .usg_btn_1{margin-top:1.5rem!important}<\/style><div class=\"w-grid-list\">\t<article class=\"w-grid-item size_1x1 post-32266 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-ia category-blog-mise-en-oeuvre tag-agent-charter tag-agentforce-fr tag-agentic-enterprise tag-ai-agent-deployment tag-ai-agent-design tag-ai-governance tag-composable-ai-architecture tag-delivery-intelligence tag-enterprise-ai-orchestration tag-mcp-servers tag-mulesoft-agent-fabric tag-salesforce-ai-architecture\" data-id=\"32266\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/architecture-de-deploiement-des-agents-ia\/\" aria-label=\"Solution d\u00e9ploy\u00e9e en une semaine : ce que cela implique r\u00e9ellement\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Abstract visualization of composable AI agent deployment architecture with interconnected layers representing orchestration, data, and user interfaces\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby-120x80.jpg 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/04\/Blog-Livein2Weeks-FeaturedImage-HotelLobby.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/architecture-de-deploiement-des-agents-ia\/\">Solution d\u00e9ploy\u00e9e en une semaine : ce que cela implique r\u00e9ellement<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2026-04-09T09:54:20-04:00\"><i class=\"far fa-clock\"><\/i>9 avril 2026<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/john-pettifor\/\" class=\"post-author-name fn\">John Pettifor<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><b>, <\/b><a class=\"term-3152 term-blog-mise-en-oeuvre\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-mise-en-oeuvre\/\"><span class=\"w-btn-label\">Projet et mise en oeuvre<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Solution d\u00e9ploy\u00e9e en une semaine : c&rsquo;est maintenant possible, et voici comment Une architecture d\u2019IA modulaire, une planification m\u00e9thodique, et le principe \u00e9prouv\u00e9 depuis vingt ans qui rend tout cela\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/architecture-de-deploiement-des-agents-ia\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-32201 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-ia category-nouvelles-fr tag-agentic-enterprise tag-ai-governance tag-ai-in-professional-services-fr tag-ai-judgment tag-ai-quality-control tag-ai-slop tag-consulting-value tag-delivery-intelligence tag-domain-expertise tag-human-ai-collaboration tag-human-in-the-loop tag-salesforce-consulting-fr\" data-id=\"32201\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/human-ai-collaboration\/\" aria-label=\"Ce ne sont pas les agents qui m\u00e8nent la danse, ce sont les gens.\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Human-AI collaboration in professional services\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-120x80.jpg 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-BlogFeatured-HumansRunTheShow-2000x1333.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/human-ai-collaboration\/\">Ce ne sont pas les agents qui m\u00e8nent la danse, ce sont les gens.<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2026-03-28T09:27:49-04:00\"><i class=\"far fa-clock\"><\/i>28 mars 2026<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/john-pettifor\/\" class=\"post-author-name fn\">John Pettifor<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><b>, <\/b><a class=\"term-2059 term-nouvelles-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/nouvelles-fr\/\"><span class=\"w-btn-label\">Nouvelles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Ce ne sont pas les agents qui m\u00e8nent la danse, ce sont les gens. Notre vision de la conception centr\u00e9e sur l&rsquo;humain, des erreurs d&rsquo;IA et de cette comp\u00e9tence dont\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/human-ai-collaboration\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-32176 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-ia tag-agentforce-fr tag-agentforce-readiness tag-ai-adoption tag-ai-business-case tag-ai-pilot tag-ai-readiness-assessment tag-ai-roi tag-enterprise-ai-fr tag-internal-ai-proposal tag-leadership-buy-in tag-salesforce-ai-fr tag-workflow-automation-fr\" data-id=\"32176\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/buy-in-for-ai\/\" aria-label=\"Obtenir l&rsquo;adh\u00e9sion des dirigeants \u00e0 l&rsquo;IA (sans pr\u00e9senter l&rsquo;IA)\"><img loading=\"lazy\" decoding=\"async\" width=\"886\" height=\"591\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Copy of the Getting Leadership Buy-In for AI e-guide\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR.png 886w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-300x200.png 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-768x512.png 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-550x367.png 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-175x117.png 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-140x93.png 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-600x400.png 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-500x334.png 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-225x150.png 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-450x300.png 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-200x133.png 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-170x113.png 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-262x175.png 262w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-60x40.png 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-90x60.png 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-150x100.png 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-130x87.png 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-75x50.png 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-110x73.png 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-50x33.png 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-40x27.png 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-350x233.png 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-185x123.png 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Image-Blog-Featured-AIBuyIn-FR-120x80.png 120w\" sizes=\"auto, (max-width: 886px) 100vw, 886px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/buy-in-for-ai\/\">Obtenir l&rsquo;adh\u00e9sion des dirigeants \u00e0 l&rsquo;IA (sans pr\u00e9senter l&rsquo;IA)<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2026-03-20T13:08:07-04:00\"><i class=\"far fa-clock\"><\/i>20 mars 2026<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/uriah-hakala\/\" class=\"post-author-name fn\">Uriah Hakala<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Obtenir l&rsquo;adh\u00e9sion des dirigeants \u00e0 l&rsquo;IA (sans pr\u00e9senter l&rsquo;IA) Auteur: Uriah Hakala L&rsquo;IA est aujourd&rsquo;hui au c\u0153ur de toutes les discussions de direction. Pourtant, dans de nombreuses organisations, le travail\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/buy-in-for-ai\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-32049 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-ia category-nouvelles-fr tag-agentic-enterprise tag-ai-agents-fr tag-ai-architecture tag-certinia-psa-fr tag-crm-transformation tag-digital-transformation-fr tag-enterprise-ai-strategy tag-mulesoft-integration tag-salesforce-ai-fr tag-salesforce-implementation\" data-id=\"32049\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/accidental-agentic-enterprise\/\" aria-label=\"Diabsolut : L&rsquo;entreprise agentique accidentelle\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Diabsolut: The Accidental Agentic Enterprise\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/03\/Diab-Blog-AccidentalAgenticEnterprise-3-120x80.jpg 120w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/accidental-agentic-enterprise\/\">Diabsolut : L&rsquo;entreprise agentique accidentelle<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2026-03-17T13:45:07-04:00\"><i class=\"far fa-clock\"><\/i>17 mars 2026<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/john-pettifor\/\" class=\"post-author-name fn\">John Pettifor<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><b>, <\/b><a class=\"term-2059 term-nouvelles-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/nouvelles-fr\/\"><span class=\"w-btn-label\">Nouvelles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Diabsolut : L&rsquo;entreprise agentique accidentelle Comment la r\u00e9solution d&rsquo;une probl\u00e9matique op\u00e9rationnelle a permis de construire quelque chose de bien plus grand \u2014 et comment cela impacte chaque client Salesforce que\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/accidental-agentic-enterprise\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-31442 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-general-fr tag-certinia-award tag-certinia-consulting-partner tag-certinia-implementation-partner tag-certinia-partner-of-the-year-2025 tag-certinia-psa-fr tag-professional-services-automation-fr tag-psa-on-salesforce tag-revenue-lifecycle-management tag-salesforce-native-psa\" data-id=\"31442\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/certinia-partner-of-the-year-2025\/\" aria-label=\"Diabsolut nomm\u00e9e partenaire Certinia de l&rsquo;ann\u00e9e 2025\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-1024x683.jpeg\" class=\"attachment-large size-large wp-post-image\" alt=\"Diabsolut named Certinia Partner of the Year\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-1024x683.jpeg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-300x200.jpeg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-768x512.jpeg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-550x367.jpeg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-175x117.jpeg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-140x93.jpeg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-600x400.jpeg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-500x333.jpeg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-225x150.jpeg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-450x300.jpeg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-200x133.jpeg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-170x113.jpeg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-1000x667.jpeg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-263x175.jpeg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-60x40.jpeg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-90x60.jpeg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-150x100.jpeg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-130x87.jpeg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-75x50.jpeg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-1400x933.jpeg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-1200x800.jpeg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-110x73.jpeg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-50x33.jpeg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-40x27.jpeg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-350x233.jpeg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-185x123.jpeg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-120x80.jpeg 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2026\/02\/IMG_9888-2000x1333.jpeg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/certinia-partner-of-the-year-2025\/\">Diabsolut nomm\u00e9e partenaire Certinia de l&rsquo;ann\u00e9e 2025<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2026-02-17T05:48:51-05:00\"><i class=\"far fa-clock\"><\/i>17 f\u00e9vrier 2026<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/diabsolut\/\" class=\"post-author-name fn\">Diabsolut<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Diabsolut nomm\u00e9e partenaire Certinia de l&rsquo;ann\u00e9e 2025 Les membres de l&rsquo;\u00e9quipe Diabsolut re\u00e7oivent le prix Certinia Partenaire de l&rsquo;ann\u00e9e 2025 \u00e0 San Diego. Diabsolut est fi\u00e8re d&rsquo;annoncer avoir \u00e9t\u00e9 nomm\u00e9e\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/certinia-partner-of-the-year-2025\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-29591 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-mise-en-oeuvre category-blog-salesforce-fr tag-agentforce-fr tag-ai-governance tag-ai-implementation tag-automation tag-certinia-fr tag-clean-data tag-crm-integration tag-data-readiness tag-digital-transformation-fr tag-einstein-for-service-fr tag-salesforce-ai-fr\" data-id=\"29591\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/data-readiness-agentforce\/\" aria-label=\"La mise en \u0153uvre d&rsquo;Agentforce commence par la pr\u00e9paration des donn\u00e9es.\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-500x334.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-262x175.jpg 262w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/12\/Diab-Image-Featured-blog-datareadiness-FR-120x80.jpg 120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/data-readiness-agentforce\/\">La mise en \u0153uvre d&rsquo;Agentforce commence par la pr\u00e9paration des donn\u00e9es.<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-12-04T09:47:19-05:00\"><i class=\"far fa-clock\"><\/i>4 d\u00e9cembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/zain\/\" class=\"post-author-name fn\">Zain Ladha<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3152 term-blog-mise-en-oeuvre\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-mise-en-oeuvre\/\"><span class=\"w-btn-label\">Projet et mise en oeuvre<\/span><\/a><b>, <\/b><a class=\"term-2773 term-blog-salesforce-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-salesforce-fr\/\"><span class=\"w-btn-label\">Salesforce<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">La mise en \u0153uvre d&rsquo;Agentforce commence par la pr\u00e9paration des donn\u00e9es. Il est tentant de se lancer imm\u00e9diatement dans Agentforce. La promesse d&rsquo;agents IA prenant en charge les t\u00e2ches, r\u00e9solvant\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/data-readiness-agentforce\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-29030 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-mise-en-oeuvre category-blog-salesforce-fr tag-certinia-ai-fr tag-crm-roadmap tag-digital-scaling tag-digital-transformation-fr tag-enterprise-crm-strategy tag-platform-readiness tag-salesforce-consulting-fr tag-salesforce-implementation tag-salesforce-maturity-models tag-technology-investment-strategy\" data-id=\"29030\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/maturity-models\/\" aria-label=\"Mod\u00e8les de maturit\u00e9\u00a0: un guide pour une mise en \u0153uvre \u00e9volutive\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-1024x682.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Salesforce maturity model framework showing levels of digital transformation and platform readiness\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-1024x682.png 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-300x200.png 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-768x512.png 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-550x367.png 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-175x117.png 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-140x93.png 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-600x400.png 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-500x333.png 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-225x150.png 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-450x300.png 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-200x133.png 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-170x113.png 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-1000x666.png 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-263x175.png 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-60x40.png 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-90x60.png 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-150x100.png 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-130x87.png 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-75x50.png 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-1400x933.png 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-1200x800.png 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-110x73.png 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-50x33.png 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-40x27.png 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-350x233.png 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-185x123.png 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-120x80.png 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-MaturityModels-2000x1333.png 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/maturity-models\/\">Mod\u00e8les de maturit\u00e9\u00a0: un guide pour une mise en \u0153uvre \u00e9volutive<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-11-20T12:54:44-05:00\"><i class=\"far fa-clock\"><\/i>20 novembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/uriah-hakala\/\" class=\"post-author-name fn\">Uriah Hakala<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3152 term-blog-mise-en-oeuvre\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-mise-en-oeuvre\/\"><span class=\"w-btn-label\">Projet et mise en oeuvre<\/span><\/a><b>, <\/b><a class=\"term-2773 term-blog-salesforce-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-salesforce-fr\/\"><span class=\"w-btn-label\">Salesforce<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Mod\u00e8les de maturit\u00e9\u00a0: un guide pour une mise en \u0153uvre \u00e9volutive Auteur: Uriah Hakala Dans le domaine des impl\u00e9mentations Salesforce (et au-del\u00e0), les mod\u00e8les de maturit\u00e9 vous aident \u00e0 choisir\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/maturity-models\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-27682 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-donnees category-blog-ia category-blog-salesforce-fr category-blog-services-mobiles tag-ai-scheduling tag-diabsolut-field-service-fr tag-field-service-ai tag-field-service-forecasting tag-fsm-optimization tag-intelligent-field-planning tag-operational-efficiency tag-predictive-analytics tag-predictive-maintenance tag-service-automation\" data-id=\"27682\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/predictive-analytics-field-service\/\" aria-label=\"5 avantages incontournables de l&rsquo;analyse pr\u00e9dictive dans les services sur le terrain\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Technician using AI-powered software for predictive analytics in field service\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService-120x80.jpg 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/11\/Diab-Image-Blog-Featured-PredictiveAnalyticsFieldService.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/predictive-analytics-field-service\/\">5 avantages incontournables de l&rsquo;analyse pr\u00e9dictive dans les services sur le terrain<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-11-03T15:49:11-05:00\"><i class=\"far fa-clock\"><\/i>3 novembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/field-service-team\/\" class=\"post-author-name fn\">Field Service Team<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-3161 term-blog-donnees\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-donnees\/\"><span class=\"w-btn-label\">Donn\u00e9es<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><b>, <\/b><a class=\"term-2773 term-blog-salesforce-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-salesforce-fr\/\"><span class=\"w-btn-label\">Salesforce<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">5 avantages incontournables de l&rsquo;analyse pr\u00e9dictive dans les services sur le terrain Ces derni\u00e8res ann\u00e9es, le secteur des services sur le terrain a connu une transformation majeure. Les \u00e9quipes sont\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/predictive-analytics-field-service\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-27385 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-general-fr category-blog-services-professionnels category-blog-succes-client tag-certinia-cs-cloud-fr tag-certinia-ps-cloud tag-crm-analytics tag-customer-lifecycle-visibility tag-customer-success-strategy tag-diabsolut-blog tag-professional-services-automation-fr tag-salesforce-native-solutions tag-unifying-ps-and-cs\" data-id=\"27385\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/unifying-ps-cs-on-salesforce\/\" aria-label=\"PS + CS sur Salesforce\u00a0: Transformer les donn\u00e9es des services unifi\u00e9s en un avantage strat\u00e9gique tout au long du parcours client\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Person holding a smartphone with floating digital five-star rating icons representing online reviews and customer feedback.\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce-120x80.jpg 120w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Blog-Featured-PSCSonSalesforce.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/unifying-ps-cs-on-salesforce\/\">PS + CS sur Salesforce\u00a0: Transformer les donn\u00e9es des services unifi\u00e9s en un avantage strat\u00e9gique tout au long du parcours client<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-10-29T12:06:03-04:00\"><i class=\"far fa-clock\"><\/i>29 octobre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/naeem\/\" class=\"post-author-name fn\">Naeem Khalid<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3154 term-blog-services-professionnels\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-professionnels\/\"><span class=\"w-btn-label\">Services professionnels<\/span><\/a><b>, <\/b><a class=\"term-3156 term-blog-succes-client\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-succes-client\/\"><span class=\"w-btn-label\">Succ\u00e8s client<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">PS + CS sur Salesforce\u00a0: Transformer les donn\u00e9es des services unifi\u00e9s en un avantage strat\u00e9gique tout au long du parcours client Auteur: Naeem Khalid L&rsquo;exp\u00e9rience client est un enjeu crucial\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/unifying-ps-cs-on-salesforce\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-27347 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-general-fr category-blog-ia tag-certinia-ps-cloud tag-professional-services-automation-fr tag-salesforce-agentforce-fr\" data-id=\"27347\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/the-ai-services-era\/\" aria-label=\"L&rsquo;\u00e8re des services d&rsquo;IA\u00a0: comment Diabsolut red\u00e9finit les services technologiques gr\u00e2ce \u00e0 l&rsquo;IA et \u00e0 une livraison de confiance\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA.png\" class=\"attachment-large size-large wp-post-image\" alt=\"AI services transformation for tech companies\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA.png 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-300x200.png 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-768x512.png 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-550x367.png 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-175x117.png 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-140x93.png 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-600x400.png 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-500x334.png 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-225x150.png 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-450x300.png 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-200x133.png 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-170x113.png 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-262x175.png 262w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-60x40.png 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-90x60.png 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-150x100.png 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-130x87.png 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-75x50.png 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-110x73.png 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-50x33.png 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-40x27.png 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-350x233.png 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-185x123.png 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/10\/Diab-Image-Featured-TSIA-120x80.png 120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/the-ai-services-era\/\">L&rsquo;\u00e8re des services d&rsquo;IA\u00a0: comment Diabsolut red\u00e9finit les services technologiques gr\u00e2ce \u00e0 l&rsquo;IA et \u00e0 une livraison de confiance<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-10-29T08:48:17-04:00\"><i class=\"far fa-clock\"><\/i>29 octobre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/uriah-hakala\/\" class=\"post-author-name fn\">Uriah Hakala<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">L&rsquo;\u00e8re des services d&rsquo;IA\u00a0: comment Diabsolut red\u00e9finit les services technologiques gr\u00e2ce \u00e0 l&rsquo;IA et \u00e0 une livraison de confiance Auteur: Uriah Hakala Lors de la conf\u00e9rence TSIA de cette ann\u00e9e,\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/the-ai-services-era\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-26557 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-mise-en-oeuvre category-blog-services-mobiles tag-ai-in-implementation-fr tag-configuration-fr tag-crm-discovery-fr tag-design-phase-fr tag-diabsolut-2-fr tag-discovery-phase-fr tag-field-service-delivery-fr tag-implementation-success-fr tag-project-implementation-fr tag-project-requirements-fr tag-salesforce-consulting-fr tag-salesforce-field-service-fr-2 tag-solution-design-fr\" data-id=\"26557\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/discovery-and-design-phase\/\" aria-label=\"Comment tirer le meilleur parti de votre phase de d\u00e9couverte et de conception\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"AI-powered discovery and design phase for Salesforce Field Service implementation\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-RequirementsDictionnary-DiscoveryDesignPhase.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/discovery-and-design-phase\/\">Comment tirer le meilleur parti de votre phase de d\u00e9couverte et de conception<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-09-13T10:47:42-04:00\"><i class=\"far fa-clock\"><\/i>13 septembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/field-service-team\/\" class=\"post-author-name fn\">Field Service Team<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3152 term-blog-mise-en-oeuvre\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-mise-en-oeuvre\/\"><span class=\"w-btn-label\">Projet et mise en oeuvre<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Comment tirer le meilleur parti de votre phase de d\u00e9couverte et de conception Lorsque vous investissez dans une solution comme Salesforce Field Service ou d&rsquo;autres solutions complexes, vous attendez plus\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/discovery-and-design-phase\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-26757 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-general-fr category-blog-ia tag-ai-collaboration-skills-fr tag-ai-in-services-fr tag-certinia-psa-fr tag-customer-success-cloud-fr tag-digital-fluency-in-services-delivery-fr tag-emotional-intelligence-in-professional-services-fr tag-future-ready-workforce-fr tag-professional-services-leadership-development-fr tag-skills-for-future-services-leaders-fr tag-tech-human-integration-fr\" data-id=\"26757\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/service-leader-skills-tomorrow\/\" aria-label=\"Les 13 comp\u00e9tences qui d\u00e9finiront les leaders des services de demain\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Service professional demonstrating a diverse skillset\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-PkVe1roYyVO.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/service-leader-skills-tomorrow\/\">Les 13 comp\u00e9tences qui d\u00e9finiront les leaders des services de demain<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-09-08T15:55:35-04:00\"><i class=\"far fa-clock\"><\/i>8 septembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/rachel\/\" class=\"post-author-name fn\">Rachel Chand<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Les 13 comp\u00e9tences qui d\u00e9finiront les leaders des services de demain Auteure: Rachel Chand Le savoir-faire technique peut ouvrir des portes, mais c&rsquo;est l&rsquo;adaptabilit\u00e9 qui les maintient ouvertes. Dans un\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/service-leader-skills-tomorrow\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-26553 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-general-fr tag-business-alignment-fr tag-certinia-cs-cloud-fr tag-change-management-fr tag-cross-functional-leadership-fr tag-customer-success-fr tag-salesforce-sales-cloud-fr tag-silos-in-professional-services-fr tag-team-collaboration-fr tag-transformation-strategy-fr\" data-id=\"26553\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/breaking-silos-sales-delivery-operations\/\" aria-label=\"\u00c9liminer les cloisonnements entre les ventes, la livraison et les op\u00e9rations\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Team of business professionals collaborating across departments to break down silos in professional services transformation.\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/Diab-Image-Blog-ISW-SilosBetweenSalesDeliveryOps.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/breaking-silos-sales-delivery-operations\/\">\u00c9liminer les cloisonnements entre les ventes, la livraison et les op\u00e9rations<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-09-03T10:14:48-04:00\"><i class=\"far fa-clock\"><\/i>3 septembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/rachel\/\" class=\"post-author-name fn\">Rachel Chand<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-2746 term-blog-general-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-general-fr\/\"><span class=\"w-btn-label\">G\u00e9n\u00e9ral<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">\u00c9liminer les cloisonnements entre les ventes, la livraison et les op\u00e9rations Auteure: Rachel Chand Quelle est la v\u00e9ritable raison pour laquelle tant d&rsquo;initiatives de transformation dans les services professionnels \u00e9chouent,\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/breaking-silos-sales-delivery-operations\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-26545 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-donnees category-blog-services-professionnels tag-consulting-profitability-fr tag-diabsolut-2-fr tag-forecasting-accuracy-fr tag-margin-management-fr tag-professional-services-automation-fr tag-project-kpis-fr tag-psa-software-fr tag-psa-tools-fr tag-time-to-value-fr\" data-id=\"26545\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/psa-metrics\/\" aria-label=\"Utiliser les indicateurs PSA pour \u00e9valuer et optimiser la diffusion\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"using Professional Services Automation to improve forecasting and project delivery timelines.\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/09\/imgonline-com-ua-resize-f89xLGtgxhp.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/psa-metrics\/\">Utiliser les indicateurs PSA pour \u00e9valuer et optimiser la diffusion<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-09-02T17:28:46-04:00\"><i class=\"far fa-clock\"><\/i>2 septembre 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/uriah-hakala\/\" class=\"post-author-name fn\">Uriah Hakala<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-3161 term-blog-donnees\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-donnees\/\"><span class=\"w-btn-label\">Donn\u00e9es<\/span><\/a><b>, <\/b><a class=\"term-3154 term-blog-services-professionnels\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-professionnels\/\"><span class=\"w-btn-label\">Services professionnels<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Utiliser les indicateurs PSA pour \u00e9valuer et optimiser la diffusion Auteur: Uriah Hakala Dans les services professionnels, qu&rsquo;il s&rsquo;agisse d&rsquo;une organisation de conseil ind\u00e9pendante ou d&rsquo;une \u00e9quipe de prestation\/mise en\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/psa-metrics\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-25711 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-ia tag-ai-for-consulting-firms-fr tag-ai-in-professional-services-fr tag-ai-use-cases-fr tag-business-process-automation-fr tag-certinia-ai-fr tag-certinia-psa-fr tag-professional-services-automation-fr tag-resource-planning-software-fr tag-salesforce-ai-fr tag-service-delivery-optimization-fr\" data-id=\"25711\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/ai-professional-services-outcomes\/\" aria-label=\"Des mots \u00e0 la mode \u00e0 la valeur commerciale : utiliser l&rsquo;IA pour am\u00e9liorer les r\u00e9sultats des services\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"professional services team using AI tools for optimized service delivery\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-ISW-AItoOutcomes.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/ai-professional-services-outcomes\/\">Des mots \u00e0 la mode \u00e0 la valeur commerciale : utiliser l&rsquo;IA pour am\u00e9liorer les r\u00e9sultats des services<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-08-28T05:54:07-04:00\"><i class=\"far fa-clock\"><\/i>28 ao\u00fbt 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/michael-smith\/\" class=\"post-author-name fn\">Michael Smith<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Des mots \u00e0 la mode \u00e0 la valeur commerciale : utiliser l&rsquo;IA pour am\u00e9liorer les r\u00e9sultats des services\u00a0 Auteur: Michael Smith 82 % des entreprises de services professionnels pensent que\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/ai-professional-services-outcomes\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-25796 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-app-integration-fr category-blog-services-mobiles tag-emergency-response-for-field-workers-fr tag-field-service-safety-tech-fr tag-field-service-technology-fr tag-field-technician-safety-fr tag-lone-worker-protection-fr tag-lone-worker-tools-fr tag-mobile-emergency-alert-fr tag-mobile-safety-tool-for-technicians-fr tag-panic-alert-for-technicians-fr tag-panic-alert-sfs-x-fr tag-real-time-field-alerts-fr tag-real-time-mobile-alerting-fr tag-salesforce-field-service-fr-2 tag-sfs-x-panic-alert-fr tag-technician-distress-signal-fr tag-technician-risk-management-fr tag-technician-safety-fr tag-technician-safety-alert-system-fr\" data-id=\"25796\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/field-technician-safety-alert\/\" aria-label=\"Quand chaque seconde compte\u00a0: pourquoi les techniciens de terrain ont besoin de plus qu&rsquo;un simple appel t\u00e9l\u00e9phonique en cas d&rsquo;urgence\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-1024x683.png\" class=\"attachment-large size-large wp-post-image\" alt=\"technician safety alert system\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-1024x683.png 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-300x200.png 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-768x512.png 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-550x367.png 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-175x117.png 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/08\/Diab-Image-Blog-SFSx-When-Seconds-Matter-140x93.png 140w, 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compte\u00a0: pourquoi les techniciens de terrain ont besoin de plus qu&rsquo;un simple appel t\u00e9l\u00e9phonique en cas d&rsquo;urgence Auteure: Gillian Florence Dans le domaine du service sur le\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/field-technician-safety-alert\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-25493 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-ia tag-agentic-ai-fr tag-ai-agents-fr tag-ai-automation-fr tag-ai-in-business-fr tag-autonomous-systems-fr tag-digital-transformation-fr tag-enterprise-ai-fr tag-intelligent-workflows-fr tag-self-learning-ai-fr tag-smart-business-solutions-fr\" data-id=\"25493\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/agentic-ai\/\" 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https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/07\/imgonline-com-ua-resize-D20Bcsun5EoC-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/07\/imgonline-com-ua-resize-D20Bcsun5EoC-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/07\/imgonline-com-ua-resize-D20Bcsun5EoC-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/07\/imgonline-com-ua-resize-D20Bcsun5EoC-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/07\/imgonline-com-ua-resize-D20Bcsun5EoC.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/agentic-ai\/\">L&rsquo;IA agentique expliqu\u00e9e\u00a0: d\u00e9finition et pourquoi elle transforme les flux de travail intelligents<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-07-17T10:51:49-04:00\"><i class=\"far fa-clock\"><\/i>17 juillet 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/vivek-rathod\/\" class=\"post-author-name fn\">Vivek Rathod<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-3150 term-blog-ia\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-ia\/\"><span class=\"w-btn-label\">IA<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">L&rsquo;IA agentique expliqu\u00e9e\u00a0: d\u00e9finition et pourquoi elle transforme les flux de travail intelligents Auteur: Vivek Rathod Si vous avez entendu parler d&rsquo;IA agentique et que vous vous demandez pourquoi elle\u2026<\/div><a 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usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/gillian-florence\/\" class=\"post-author-name fn\">Gillian Florence<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-3160 term-blog-app-integration-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-app-integration-fr\/\"><span class=\"w-btn-label\">App &amp; Int\u00e9gration<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Ne perdez plus de temps sur le terrain\u00a0: comment une interface mobile plus intelligente am\u00e9liore l&rsquo;efficacit\u00e9 des techniciens Auteure: Gillian 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href=\"https:\/\/diabsolut.com\/fr\/recurring-technician-absences-dispatching\/\" aria-label=\"Pourquoi vos r\u00e9partiteurs sont d\u00e9bord\u00e9s et comment les lib\u00e9rer des cauchemars de la planification manuelle\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Dispatcher reviewing technician absences on a scheduling dashboard \n\nGantt view in Salesforce showing blocked technician availability \n\nTeam calendar highlighting recurring field service absences \n\nAdmin using SFS-X to apply mass non-availabilities\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1.jpg 1000w, 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https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-recurring-technician-absences-dispatching-1000x667-1-185x123.jpg 185w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/recurring-technician-absences-dispatching\/\">Pourquoi vos r\u00e9partiteurs sont d\u00e9bord\u00e9s et comment les lib\u00e9rer des cauchemars de la planification manuelle<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-06-17T11:42:54-04:00\"><i class=\"far fa-clock\"><\/i>17 juin 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/gillian-florence\/\" class=\"post-author-name fn\">Gillian Florence<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-3160 term-blog-app-integration-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-app-integration-fr\/\"><span class=\"w-btn-label\">App &amp; Int\u00e9gration<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Pourquoi vos r\u00e9partiteurs sont d\u00e9bord\u00e9s et comment les lib\u00e9rer des cauchemars de la planification manuelle Auteure: Gillian Florence\u00a0 Les r\u00e9partiteurs sont l&rsquo;\u00e9pine dorsale des op\u00e9rations de service sur le terrain,\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/recurring-technician-absences-dispatching\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-24691 post type-post status-publish format-standard has-post-thumbnail hentry category-nouvelles-fr category-blog-salesforce-fr category-blog-services-mobiles tag-agentforce-ai-fr tag-ai-in-service-delivery-fr tag-analyse-service-cloud tag-diabsolut-field-service-fr tag-digital-field-service-strategy-fr tag-feuille-de-route-sfs tag-field-service-intelligence-fr tag-ia-dans-la-prestation-de-services tag-innovations-salesforce tag-salesforce-field-service-fr-2 tag-salesforce-innovations-fr tag-salesforce-pab-fr tag-service-cloud-analytics-fr tag-sfs-roadmap-fr tag-strategie-de-service-numerique-sur-le-terrain\" data-id=\"24691\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/shaping-the-future-of-sfs\/\" aria-label=\"Les commentaires des partenaires fa\u00e7onnent l&rsquo;avenir de Salesforce Field Service: aper\u00e7us de la derni\u00e8re r\u00e9union du PAB\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Aper\u00e7u de la feuille de route de Salesforce Field Service issue de la r\u00e9union du comit\u00e9 consultatif des partenaires, mettant en \u00e9vidence les priorit\u00e9s en mati\u00e8re d&#039;IA, d&#039;analyse et de plateforme\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-550x367.jpg 550w, 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https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/06\/Diab-Image-Featured-blog-Partner-Feedback-Is-Shaping-the-Future-of-Salesforce-Field-Service-1000x667-1-185x123.jpg 185w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/shaping-the-future-of-sfs\/\">Les commentaires des partenaires fa\u00e7onnent l&rsquo;avenir de Salesforce Field Service: aper\u00e7us de la derni\u00e8re r\u00e9union du PAB<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-06-16T04:32:24-04:00\"><i class=\"far fa-clock\"><\/i>16 juin 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/naeem\/\" class=\"post-author-name fn\">Naeem Khalid<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2059 term-nouvelles-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/nouvelles-fr\/\"><span class=\"w-btn-label\">Nouvelles<\/span><\/a><b>, <\/b><a class=\"term-2773 term-blog-salesforce-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-salesforce-fr\/\"><span class=\"w-btn-label\">Salesforce<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Les commentaires des partenaires fa\u00e7onnent l&rsquo;avenir de Salesforce Field Service: aper\u00e7us de la derni\u00e8re r\u00e9union du PAB Auteur: Naeem Khalid Si vous souhaitez savoir o\u00f9 se dirige Salesforce Field Service\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/shaping-the-future-of-sfs\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-24658 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-services-professionnels tag-certinia-services-estimator-fr tag-certinia-tools-fr tag-estimation-risk-fr tag-professional-services-estimation-fr tag-project-estimation-software-fr tag-project-planning-fr tag-resource-estimation-fr tag-salesforce-native-tools-fr tag-services-quoting-fr tag-spreadsheet-alternatives-fr\" data-id=\"24658\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/certinia-services-estimator\/\" aria-label=\"Pourquoi les \u00e9quipes de services abandonnent les feuilles de calcul au profit de Services Estimator de Certinia\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Team collaborating in Salesforce using Certinia Services Estimator to create accurate project estimates and replace spreadsheets.\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-ServicesEstimator-185x123.jpg 185w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/certinia-services-estimator\/\">Pourquoi les \u00e9quipes de services abandonnent les feuilles de calcul au profit de Services Estimator de Certinia<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-05-26T13:59:28-04:00\"><i class=\"far fa-clock\"><\/i>26 mai 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/zohaib-hassan\/\" class=\"post-author-name fn\">Zohaib Hassan<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-3154 term-blog-services-professionnels\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-professionnels\/\"><span class=\"w-btn-label\">Services professionnels<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Pourquoi les \u00e9quipes de services abandonnent les feuilles de calcul au profit de Services Estimator de Certinia Auteur: Zohaib Hassan Les tableurs sont depuis longtemps le compagnon id\u00e9al pour estimer\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/certinia-services-estimator\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-24325 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-succes-client tag-certinia-cs-cloud-fr tag-csm-tools-fr tag-customer-journey-automation-fr tag-customer-retention-fr tag-customer-success-fr tag-diabsolut-2-fr tag-playbook-management-fr tag-scalable-workflows-fr tag-success-plan-execution-fr tag-task-automation-fr\" data-id=\"24325\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/csm-playbook-management\/\" aria-label=\"Gestion du manuel de jeu pour un succ\u00e8s constant et \u00e9volutif \u2013 Le r\u00f4le du responsable de la r\u00e9ussite client, partie 4\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Customer Success Manager using a digital playbook interface to automate workflows and ensure consistent customer outcomes\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/03\/Diab-Image-Blog-Featured-CSM-PlaybookManagement.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/csm-playbook-management\/\">Gestion du manuel de jeu pour un succ\u00e8s constant et 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usg_post_content_1\">Gestion du manuel de jeu pour un succ\u00e8s constant et \u00e9volutif \u2013 Le r\u00f4le du responsable de la r\u00e9ussite client, partie 4 Auteurs : John Haren Les responsables de la\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/csm-playbook-management\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-24576 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-app-integration-fr category-blog-services-mobiles tag-automated-technician-monitoring-fr tag-diabsolut-sfs-x-fr tag-field-service-safety-technology-fr tag-lone-worker-protection-fr tag-real-time-alerts-fr tag-safety-compliance-fr tag-technician-emergency-tools-fr tag-technician-safety-solution-fr tag-technician-tracking-fr tag-working-alone-safety-risks-fr\" data-id=\"24576\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/technician-safety-solution\/\" aria-label=\"Le manque de s\u00e9curit\u00e9 des techniciens\u00a0: pourquoi de nombreuses entreprises ne sont pas pr\u00e9par\u00e9es aux situations d\u2019urgence\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Field technician using a safety app alone in a remote location with Diabsolut&#039;s technician safety solution active.\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-300x200.jpg 300w, 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https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/Diab-Image-Blog-Featured-TechSafetyGap.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/technician-safety-solution\/\">Le manque de s\u00e9curit\u00e9 des techniciens\u00a0: pourquoi de nombreuses entreprises ne sont pas pr\u00e9par\u00e9es aux situations d\u2019urgence<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-05-12T04:56:57-04:00\"><i class=\"far fa-clock\"><\/i>12 mai 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/field-service-team\/\" class=\"post-author-name fn\">Field Service Team<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-3160 term-blog-app-integration-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-app-integration-fr\/\"><span class=\"w-btn-label\">App &amp; Int\u00e9gration<\/span><\/a><b>, <\/b><a class=\"term-2054 term-blog-services-mobiles\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-services-mobiles\/\"><span class=\"w-btn-label\">Services mobiles<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Le manque de s\u00e9curit\u00e9 des techniciens\u00a0: pourquoi de nombreuses entreprises ne sont pas pr\u00e9par\u00e9es aux situations d\u2019urgence Auteur: Gillian Florence Chaque jour, des milliers de techniciens de terrain travaillent seuls,\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/technician-safety-solution\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-24578 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-certinia-fr category-blog-succes-client tag-certinia-cs-cloud-fr tag-customer-engagement-fr tag-customer-lifecycle-fr tag-customer-success-fr tag-diabsolut-2-fr tag-digital-transformation-fr tag-professional-services-fr tag-salesforce-ai-fr tag-service-integration-fr tag-tsia-2025-fr\" data-id=\"24578\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/diabsolut.com\/fr\/tsia-world-interact-2025\/\" aria-label=\"Diabsolut au TSIA World Interact 2025\u00a0: partage de notre exp\u00e9rience client Certinia Cloud\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"TSIA World Interact\" srcset=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-1024x683.jpg 1024w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-300x200.jpg 300w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-768x512.jpg 768w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-550x367.jpg 550w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-175x117.jpg 175w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-140x93.jpg 140w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-600x400.jpg 600w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-500x333.jpg 500w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-225x150.jpg 225w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-450x300.jpg 450w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-200x133.jpg 200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-170x113.jpg 170w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-1000x667.jpg 1000w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-263x175.jpg 263w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-60x40.jpg 60w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-90x60.jpg 90w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-150x100.jpg 150w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-130x87.jpg 130w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-75x50.jpg 75w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-1400x933.jpg 1400w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-1200x800.jpg 1200w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-110x73.jpg 110w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-50x33.jpg 50w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-40x27.jpg 40w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-350x233.jpg 350w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN-185x123.jpg 185w, https:\/\/diabsolut.com\/wp-content\/uploads\/2025\/05\/imgonline-com-ua-resize-gHr6xTDqAN.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/diabsolut.com\/fr\/tsia-world-interact-2025\/\">Diabsolut au TSIA World Interact 2025\u00a0: partage de notre exp\u00e9rience client Certinia Cloud<\/a><\/h2><div class=\"w-hwrapper usg_hwrapper_1 has_text_color align_left valign_top wrap\"><time class=\"w-post-elm post_date usg_post_date_1 entry-date published\" datetime=\"2025-05-09T04:36:03-04:00\"><i class=\"far fa-clock\"><\/i>9 mai 2025<\/time><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit\"><i class=\"far fa-user\"><\/i><div class=\"post-author-meta\"><a href=\"https:\/\/diabsolut.com\/fr\/author\/customer-success-team\/\" class=\"post-author-name fn\">Customer Success Team<\/a><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 style_simple color_link_inherit\"><i class=\"far fa-folder-open\"><\/i><a class=\"term-2886 term-blog-certinia-fr\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-certinia-fr\/\"><span class=\"w-btn-label\">Certinia<\/span><\/a><b>, <\/b><a class=\"term-3156 term-blog-succes-client\" href=\"https:\/\/diabsolut.com\/fr\/category\/blog-succes-client\/\"><span class=\"w-btn-label\">Succ\u00e8s client<\/span><\/a><\/div><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Diabsolut au TSIA World Interact 2025\u00a0: partage de notre exp\u00e9rience client Certinia Cloud Auteur: Uriah Hakala Diabsolut a eu l&rsquo;incroyable opportunit\u00e9 de participer au TSIA World INTERACT 2025, o\u00f9 nous\u2026<\/div><a class=\"w-btn us-btn-style_9 usg_btn_1\" href=\"https:\/\/diabsolut.com\/fr\/tsia-world-interact-2025\/\"><span class=\"w-btn-label\">En savoir plus<\/span><\/a>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div>\t<div class=\"w-grid-preloader\">\r\n\t\t<div class=\"g-preloader type_1\">\r\n\t\t\t<div><\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\t\t\t<nav 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au TSIA World Interact 2025\u00a0: partage de notre exp\u00e9rience client Certinia Cloud Auteur: Uriah Hakala Diabsolut a eu l'incroyable opportunit\u00e9 de participer au TSIA World INTERACT 2025, o\u00f9 nous avons rejoint des leaders technologiques mondiaux pour explorer les innovations qui fa\u00e7onnent l'avenir des services. Un moment fort a \u00e9t\u00e9 notre session sur le stand...","protected":false},"author":1,"featured_media":5506,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6939","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Blogue | Partenaire Salesforce et Certinia | Diabsolut<\/title>\n<meta name=\"description\" content=\"Blogue \u2014 Nous partageons nos r\u00e9flexions, nos exp\u00e9riences et nos perspectives sur une vari\u00e9t\u00e9 de sujets passionnants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diabsolut.com\/fr\/blogue\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blogue\" \/>\n<meta property=\"og:description\" content=\"Blogue \u2014 Nous partageons nos r\u00e9flexions, nos exp\u00e9riences et nos perspectives sur une vari\u00e9t\u00e9 de sujets passionnants.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/diabsolut.com\/fr\/blogue\/\" \/>\n<meta property=\"og:site_name\" content=\"Diabsolut\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DiabsolutCom\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-10T21:30:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/diabsolut.com\/wp-content\/uploads\/2020\/03\/Logo-Diabsolut.png\" \/>\n\t<meta property=\"og:image:width\" content=\"376\" \/>\n\t<meta property=\"og:image:height\" content=\"201\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Diabsolut\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/\",\"name\":\"Blogue | Partenaire Salesforce et Certinia | Diabsolut\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Logo-Diabsolut.png\",\"datePublished\":\"2020-03-31T17:23:24+00:00\",\"dateModified\":\"2026-03-10T21:30:42+00:00\",\"description\":\"Blogue \u2014 Nous partageons nos r\u00e9flexions, nos exp\u00e9riences et nos perspectives sur une vari\u00e9t\u00e9 de sujets passionnants.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/#primaryimage\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Logo-Diabsolut.png\",\"contentUrl\":\"https:\\\/\\\/diabsolut.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Logo-Diabsolut.png\",\"width\":376,\"height\":201,\"caption\":\"Logo Diabsolut\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/blogue\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/diabsolut.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blogue\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/diabsolut.com\\\/#website\",\"url\":\"https:\\\/\\\/diabsolut.com\\\/\",\"name\":\"Diabsolut\",\"description\":\"Salesforce, Agentforce &amp; 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