{"id":18283,"date":"2023-03-21T15:55:58","date_gmt":"2023-03-21T19:55:58","guid":{"rendered":"https:\/\/diabsolut.com\/?page_id=18283"},"modified":"2026-03-10T17:00:49","modified_gmt":"2026-03-10T21:00:49","slug":"livres-electroniques-2","status":"publish","type":"page","link":"https:\/\/diabsolut.com\/fr\/livres-electroniques-2\/","title":{"rendered":"Livres \u00e9lectroniques"},"content":{"rendered":"
<\/div>[vc_custom_heading text=\u00a0\u00bbLivres \u00e9lectroniques\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2280px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%2C%22margin-bottom%22%3A%220px%22%2C%22padding-bottom%22%3A%220px%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2260px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%7D\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbD\u00e9couvrez la diff\u00e9rence Diabsolut\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text_hover%22%2C%22font-size%22%3A%2228px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22600%22%2C%22margin-top%22%3A%220px%22%2C%22padding-top%22%3A%220px%22%7D%7D\u00a0\u00bb]<\/div><\/div><\/div><\/div><\/div><\/section>
[vc_custom_heading text=\u00a0\u00bbContenus en vedette\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%7D\u00a0\u00bb]<\/div><\/div><\/div><\/div><\/div><\/section>
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\"A<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbSolutions d’IA Salesforce pour les organisations de haute technologie et de services professionnels\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

La plupart des projets d’IA dans le secteur des services ne g\u00e9n\u00e8rent pas de retour sur investissement, non pas \u00e0 cause de la technologie, mais parce qu’ils n\u00e9gligent les fondamentaux.<\/p>\n

Cet ebook Salesforce sur les solutions d’IA est votre guide pour r\u00e9ussir. Con\u00e7u pour les responsables des secteurs des hautes technologies et des services professionnels, il explique comment aligner l’IA sur la strat\u00e9gie, \u00e9liminer les inefficacit\u00e9s et g\u00e9n\u00e9rer des r\u00e9sultats concrets.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"Salesforce<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbSolutions d’IA Salesforce pour les organisations de services sur le terrain\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

La plupart des projets d’IA dans le domaine des services sur le terrain stagnent apr\u00e8s la phase de d\u00e9monstration\u00a0: ils semblent prometteurs, mais n’ont jamais d’impact r\u00e9el.<\/p>\n

La diff\u00e9rence entre l’\u00e9chec et la r\u00e9ussite r\u00e9side dans les fondamentaux\u00a0: cr\u00e9er des agents ax\u00e9s sur les r\u00e9sultats commerciaux, et non sur le battage m\u00e9diatique. Ce guide vous explique comment \u00e9viter les 80\u00a0% et rejoindre les 20\u00a0% qui obtiennent des r\u00e9sultats rapides et mesurables avec Agentforce.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"Professional\nServices\nAutomation\nBuyer\u2019s<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbGuide d’achat de l’automatisation des services professionnels\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Choisir une nouvelle solution PSA est l’une des d\u00e9cisions technologiques les plus importantes pour votre organisation. Une plateforme adapt\u00e9e ne se contentera pas de rationaliser les projets et les ressources\u00a0: elle favorisera la rentabilit\u00e9, l’\u00e9volutivit\u00e9 et la croissance \u00e0 long terme. Un mauvais choix, cependant, peut entra\u00eener un investissement gaspill\u00e9 et un ralentissement de l’adoption.<\/p>\n

Ce guide est con\u00e7u pour vous aider \u00e0 d\u00e9crypter les obstacles, \u00e0 \u00e9valuer votre niveau de pr\u00e9paration, \u00e0 comparer les fournisseurs en toute confiance et \u00e0 planifier une mise en \u0153uvre g\u00e9n\u00e9rant un retour sur investissement mesurable. Que vous commenciez \u00e0 explorer PSA ou que vous vous pr\u00e9pariez \u00e0 son d\u00e9ploiement, ces pages vous guideront vers la r\u00e9ussite.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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[vc_custom_heading text=\u00a0\u00bbLivres \u00e9lectroniques\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%7D\u00a0\u00bb]<\/div><\/div><\/div><\/div><\/div><\/section>
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\"A<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbLe guide ultime de Certinia CS Cloud\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Certinia Customer Success Cloud permet de r\u00e9soudre des probl\u00e8mes critiques tels que la perte de clients, l’int\u00e9gration inefficace et les opportunit\u00e9s de renouvellement manqu\u00e9es. Cet eBook d\u00e9crit comment la solution permet aux entreprises de rationaliser les processus de r\u00e9ussite client, d’am\u00e9liorer les taux de r\u00e9tention et de favoriser les renouvellements proactifs. Gr\u00e2ce \u00e0 des informations exploitables et \u00e0 l’automatisation, d\u00e9couvrez comment am\u00e9liorer l’engagement client et garantir la satisfaction \u00e0 long terme.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"Illustration<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbDynamisez votre organisation de services professionnels avec Certinia PS Cloud\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Certinia Professional Services Cloud s’attaque \u00e0 des probl\u00e8mes tels que les flux de travail inefficaces, la mauvaise gestion des ressources et les pertes de revenus. Cet eBook met en \u00e9vidence la mani\u00e8re dont son int\u00e9gration native Salesforce, ses informations issues de l’IA et son automatisation optimisent les op\u00e9rations, augmentent la rentabilit\u00e9 et favorisent une croissance \u00e9volutive pour les \u00e9quipes de services professionnels.<\/p>\n<\/div><\/div>

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\"A<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bb\u00c9nergie et services publics sur Salesforce\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Que votre soci\u00e9t\u00e9 d’\u00e9nergie ou de services publics soit confront\u00e9e \u00e0 des d\u00e9fis en mati\u00e8re de gestion des op\u00e9rations sur le terrain ou d’int\u00e9gration de syst\u00e8mes informatiques vieillissants, ce document explore la mani\u00e8re dont le Cloud de l’industrie de l’\u00e9nergie et des services publics de Salesforce peut rationaliser les processus et am\u00e9liorer le service \u00e0 la client\u00e8le. Il pr\u00e9sente Salesforce Field Service, le code Apex personnalis\u00e9 et les outils d’automatisation pour vous aider \u00e0 optimiser les op\u00e9rations tout en maintenant les connexions avec les syst\u00e8mes existants.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"Click<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbGuide de migration de fin de vie de ClickSoftware FSE: Informations et conseils pour faciliter la fin de vie de Field Service Edge (FSE)\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

ClickSoftware Field Service Edge (FSE) atteindra sa fin de vie (EOL) le 31 d\u00e9cembre 2026. Notre eBook sur la fin de vie de FSE propose des informations et des conseils pour naviguer dans l’EOL et la migration de solutions \u00e0 partir des services sur le terrain, de ClickSoftware, de Salesforce et des experts en technologie.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"field<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbGuide de migration de ClickSoftware :
\nS\u00e9curit\u00e9 de fin de vie, service apr\u00e8s-vente Salesforce et support de transition\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Que vous soyez un utilisateur de ClickSoftware 8.3, dont la date de fin de vie (end of life ou EOL) \u00e9tait le 31 d\u00e9cembre 2023, ou que votre entreprise ait une solution Click 8.x qui a d\u00e9pass\u00e9 sa fin de vie, vous devriez commencer \u00e0 planifier et \u00e0 examiner une nouvelle solution de services sur le terrain s\u00e9curis\u00e9e, avec services de soutien, pour \u00e9viter les atteintes \u00e0 la protection des donn\u00e9es et les interruptions de service.<\/p>\n<\/div><\/div>

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T\u00e9l\u00e9charger \u2192<\/span><\/a><\/div>
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\"Manufacturing<\/div><\/div>
<\/div>[vc_custom_heading text=\u00a0\u00bbSalesforce Manufacturing Cloud \u2013 Guide des fonctionnalit\u00e9s: Aper\u00e7u de l’information et chronologie\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\u00a0\u00bb]

Notre Guide des fonctionnalit\u00e9s Salesforce Manufacturing Cloud est une excellente ressource pour les entreprises de fabrication qui souhaitent savoir si Salesforce Manufacturing Cloud est la solution qu’il leur faut. En savoir plus sur les fonctionnalit\u00e9s du produit, sur ce qui est inclus et sur les personnes \u00e0 qui cette solution convient le mieux.<\/p>\n<\/div><\/div>

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[vc_custom_heading text=\u00a0\u00bbVous cherchez des informations que vous n’avez pas trouv\u00e9es ici ?\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22Mulish%22%2C%22font-weight%22%3A%22800%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22Mulish%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22Mulish%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22Mulish%22%2C%22font-weight%22%3A%22800%22%7D%7D\u00a0\u00bb]
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Faite-nous savoir \u2192<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"Livres \u00e9lectroniques\" font_container=\"tag:h1|text_align:left\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2280px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%2C%22margin-bottom%22%3A%220px%22%2C%22padding-bottom%22%3A%220px%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2260px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%7D\"][vc_custom_heading text=\"D\u00e9couvrez la diff\u00e9rence Diabsolut\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text_hover%22%2C%22font-size%22%3A%2228px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22600%22%2C%22margin-top%22%3A%220px%22%2C%22padding-top%22%3A%220px%22%7D%7D\"][vc_custom_heading text=\"Contenus en vedette\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2250px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-size%22%3A%2240px%22%2C%22font-family%22%3A%22h6%22%2C%22font-weight%22%3A%22800%22%7D%7D\"] [vc_custom_heading text=\"Solutions d'IA Salesforce pour les organisations de haute technologie et de services professionnels\" font_container=\"tag:h4|text_align:center\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22font-size%22%3A%2220px%22%2C%22line-height%22%3A%221.3%22%2C%22font-family%22%3A%22Rubik%22%2C%22font-weight%22%3A%22500%22%7D%7D\"]La plupart des projets d’IA dans le secteur des services ne g\u00e9n\u00e8rent pas de retour sur investissement, non pas \u00e0 cause de...","protected":false},"author":1,"featured_media":5506,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-18283","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nLivres \u00e9lectroniques - 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