DistribuTECH 2020: Top Takeaways and Tips for 2021

distributech 2020, conference, clicksoftware, salesforce, solution

DistribuTECH 2020 is a well-planned conference for the who’s who of utilities. There is a major focus on both products and vendors related to the utilities sector, spanning everything from niche items to high tech solutions. You’ll also find some of the big system integrator (SI) firms there, along with more personalized business consulting and technology implementation partners like Diabsolut.

Top Takeaways

Predictive failure technology will become more and more important for relevancy.

There was a notable emphasis this year on being able to predict infrastructure failure earlier and perform more in-depth analytics via Internet of things (IoT) technology. Notably, how it enables utility companies to:

  • Understand the patterns of behavior behind how their infrastructure is operating.
  • Learn more about that behavior to identify issues before they occur.
  • Reduce cost through more accurate identification.
  • Improve customer service through predictive maintenance.

The push for Solar and Green Energy is Only Getting Stronger

Solar and green energy products and solutions had a strong presence this year, including some very industry specific offerings, such as:

  • Carbon neutral and negative initiatives for power generation.
  • Smart city and eMobility, specifically some interesting stuff on transportation and better enabling electric vehicle charging.
  • Homeowner adoption of solar panels and power management from a utility company’s perspective.
  • A lot of very specific industry info, I recommend checking out DistribuTECH’s experience section on their website for a thorough recap.

Salesforce and ClickSoftware are Well Positioned as Far as Solutions for the Future of the Utilities Sector

Obviously Salesforce acquiring ClickSoftware last year was big news. Considering how much of an emphasis there is on IoT capabilities being the future for field service, FSL and future Salesforce developments mean the company will continue to be well placed, and allow for a lot of innovation in this area.

Planning for DistribuTECH 2021

It’s a Fantastic Networking Opportunity, but you Need to be Organized

You’ll run into a lot of people you know and a lot of people you were hoping to meet. However, it’s a relatively short conference, and the last day was fairly empty, so if you don’t plan ahead you’ll end up missing out.

Getting organized well in advance is the best way to make sure you can connect with people more personally, and get the most out of your time there.

Set the Right Tone

Know why you’re going beyond who you’re meeting and try to get in the right head space for the event. Are you:

  • Gathering information for your team and clients?
  • Finding ways to improve?
  • Looking to connect with partners?

One of our team members attended an invitation only breakfast organized by the governments of Ontario and Quebec with speakers on utilities in those provinces. There was a lot of Canadian specific content, but if you’re able to attend something similar it might be a good way to kick-off your time at DistribuTECH.

Additionally, I was lucky enough to spend some time with Susie Turk, Senior Director, Solution Engineering at Salesforce, and received a lot of great feedback on best practices. Overall we brought back some valuable insight for both our clients and the practice. Going there with a clear purpose definitely helped us deliver that.

Take a Minute to Enjoy Your Surroundings

Don’t forget to enjoy the experience.

San Antonio was a great place to visit. It’s beautiful, clean, felt very safe, and has a remarkably small town feel for a city. We walked by the Alamo every day on our way to the conference, so the sense of history was always present. Learning and connecting in these surroundings was a great opportunity.

DistribuTECH 2021 will be in San Diego, will we see you there?