ClickSoftware
Are you currently using a ClickSoftware field service management system? ClickSoftware (a Salesforce Company) has announced end of life support for all of their current on-premise versions.
What to do about Click 8.3 End of Life?
No worries, we can help make your transformation journey to Salesforce Field Service a seamless one by mapping out your options and providing a migration assessment service and timeline based on your current situation.
ClickSoftware 8.1 End of life
- Primary support ended December 31, 2018*
- Sustaining support ends December 31, 2020
ClickSoftware 8.2 End of life
- Primary support ended December 31, 2018
- Sustaining support ends December 31, 2020
ClickSoftware 8.3 (Microsoft Silverlight) End of life
- Primary support ends May 1, 2021
- Security support starts May 1, 2021**
- Extended support ends December 31, 2023
*To receive sustaining support, customers must be on 8.1.10 patch 6 or higher
**Service Optimization 8.3 support requires that you are on the latest 8.3 Patch and running on the latest released version of Windows 10 with Internet Explorer 11 (and not other browsers) on the clients running Silverlight.
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Diabsolut is a long-standing and trusted partner of Gaz Metro Plus. This is yet another example project showcasing Diabsolut’s customer-first approach in setting proper expectations at the beginning of this project and taking the time to truly understand our needs and goals. The migration to Salesforce Field Service has been a success for our organization driven by Diabsolut’s guidance and collaborative approach.
Dominic Corbeil
Senior Director, Information Technology and Operations
