Mobility Solution for Field Service – A Growth Driver

In December 2013, Frost & Sullivan published a study about the Mobile Workforce Management space in the North American marketplace, which includes the United States and Canada. The mobile workforce management (MWM) software category encompasses those solutions that use wireless and location technologies to locate, track, and/or manage mobile field workers and their work processes. This is an employee-facing mobile solution category that is sometimes labeled “mobile field service management,” “field force management, “or “field service automation.