Transforms the Service Experience for Customers, Enterprises, and Contractors
BURLINGTON, Mass., April 20, 2015 /PRNewswire/ — ClickSoftware Technologies Ltd. (NasdaqGS: CKSW) today announced Service Networks for Contractors, a new mobile field service management solution that synchronizes the scheduling, dispatch, and work completion between businesses and their contractors. Enterprises can now optimally manage their network of contractors to adhere to service level agreements and have better visibility and control of the service delivery process. Simultaneously contractors maintain their autonomy in running their own businesses. Customers, of course, benefit from harmonious service delivery with minimal discontinuities or surprises.