Diabsolut has been selected as a finalist for the Customer Service Excellence Award at the 2014 Paragon Business Awards; they are one of three businesses or organizations chosen that have consistently shown a high level of commitment to customer satisfaction over an extended period of time.
MONTRÉAL, QUEBEC, CANADA – MARCH 11TH, 2014 – The Paragon Business Excellence Awards, presented by the Regina & District Chamber of Commerce, has announced that Diabsolut has been selected as one of three Customer Service Excellence Award finalists for 2014.
Diabsolut views their client’s success as their own success, and have started several initiatives solely based on customer service and client satisfaction, including their:
- Continuous Improvement Program – This program is built on a foundation of regular communication and ensuring business transformation objectives of system integration, productivity gains, and ROI.
- Customer Satisfaction Survey – An annual survey targeted to existing clients to rate levels of satisfaction across multiple services. Results showed a high percentage of satisfaction in Customer Service, Professionalism, and Understanding Customer Needs.
- Customer Advisory Board – Bringing industry thought leaders together to gather new information on their forecasted opportunities, based on top industry challenges, trends and their end-customer demands.
- Center of Innovation – A division dedicated to the development of inventive solutions, built to overcome clients’ most challenging organizational issues .
In addition, all employees are awarded an annual training budget to ensure skills augmentation and updated certifications to reinforce corporate values, commitment to meet both the highest ethical standards, and client demands.
The Paragon Awards Ceremony will take place at the Queensbury Convention Center, in Regina, SK, on the evening of Friday, April 4th. Judging for the award will be conducted by The Paragon Awards Selection Committee, which consists of a panel of ten anonymous and independent individuals. The final tabulation of the results will be done by Meyers Norris Penny.
About Diabsolut Inc.
Diabsolut is a consulting and system integration partner offering a complete suite of solutions across strategy, operations, and technology that support business transformations. Our core technology expertise is in Workforce Management, Client Relationship Management, and Enterprise Mobility. Our Management Consultants and Talent Acquisition experts employ over a century’s worth of industry-specific experience; maximizing the potential of business transformations by optimizing people and process performance. Diabsolut’s mission is to enable our clients to achieve consistent and sustainable results that exceed their industry benchmarks.