Personally, the end of the holiday seasons brings with it a realization that I ate too much, drank too much egg nog and stopped exercising. Like most people, as evident by the number of people I see at the gym in January, I resolve to exercise more, eat healthier and finally get that checkup at the Doctor.
In a similar vein, I look at what can I do to improve my Field Services Organization’s health. While perhaps not as sexy as 50 push-ups or a kale salad, I found that in my career too many people, myself included, wait until there’s a large critical issue or last-minute change before acting. I know from first-hand experience the stress, cost, negative impact on both employees and customers results from this kind of procrastination. Being proactive and ensuring that your system (people, process and technology) is healthy and ready for change, can help to minimize any negative experiences.
While I can never eliminate the common cold, I can ensure that when I did get a cold my ‘system’ is as healthy as possible, to minimize the time I spent in bed.
READ the full blog: http://diabsolutfsm.com/9-field-service-management-health-resolutions-2018/